Rollero Casino - Deposit accepted and account closed with my deposit inside

GELÖST

AkTatz009

I am submitting this complaint regarding an issue with my Rollero Casino account.

I opened my account on September 11 and made an initial deposit of $600. Shortly after this deposit, my account was unexpectedly disabled. I contacted Rollero Casino’s support team and was asked to verify my account on two separate occasions, which I did promptly and according to their instructions. Despite multiple follow-ups, the casino has since stopped responding to my emails, and my account remains inaccessible.

I am requesting your assistance in mediating this issue so that I can either regain access to my account or receive a refund of my $600 deposit. I have attached all relevant correspondence and verification materials to support my case.

Thank you for your time and help in resolving this matter.

Rollero Casino

Hi
We appreciate AskGamblers’ assistance in facilitating communication and thank the player for their patience during this process.

We’ve reviewed this case and can confirm that our Payments Team has contacted the player via email to request their refund details. Once we have the requested information, the case will be promptly forwarded to our Refunds Team for processing.

Kind Regards
The Rollero Team

AkTatz009

I have sent the casino all the information

AkTatz009

Ive been paid, thank you

AskGamblers

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Rollero Casino - Deposit accepted and account closed with my deposit inside

Beschwerde-Info

Unseriöses Casino

Grund

Betrag

$ 600

Rollero Casino Beschwerden