Rabona Casino - Withdraw of remaining balance after account closure

Dear Rabona Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

Dear Rabona Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear customer,

Thank you for reaching out!

We have successfully manually withdrawn 500 EUR from your balance. We will process the withdrawal of the remaining balance as soon as possible.

Sincerely,
Rabona Administration

Dear customer,

Please be informed that we have successfully withdrawn the remainder of your balance.

With this we consider the issue to be resolved.

Sincerely,
Rabona Administration

Dear @bricefox,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dear Ask Gambler and Rabona Casino,
I want to express my gratitude for your efforts in addressing the withdrawal issue. I am pleased to confirm that I have received €300 from Rabona Casino. I will keep you informed once the remaining €500 is received.
Best regards

Dear Rabona Casino,

I regret to inform you that the recent attempt to withdraw €500 was unsuccessful. It appears that the funds were returned to my casino account, likely due to an error in transferring them to my now-closed bank account.

I kindly request your assistance in reviewing this matter and transferring the funds to the bank account details I recently provided.

Thank you for your attention to this issue.

Dear Rabona Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Dear Ask Gambler and Rabona Casino,

I confirm that I have successfully received the remaining balance owed to me. I deeply appreciate the prompt assistance provided by AskGambler in resolving this matter efficiently.

Thank you once again for your attention to this issue