Posido Casino - What can I do

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Posido Casino

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$ 1150

vor 10 Monaten

Hello I really need your help to get my money from posido casino I won $1150.00 I withdrew it and then they kept canceling it saying that I had done or my provider which is not true! No one canceled it only posido casino did...I have had so so so so many live chats with them all telling me the same things that it will be done within 3 to 5 days it's with the financial team...4 days go by then I see it's been cancelled again so I withdrawal again and again and again it's been weeks they have also not responded to my emails? And they are not giving me my money it's always the same excuse..I had lies after lies 1 lady said it would be in within 72 hours which it was not then it got cancelled again..a lady that I spoke to on live chat the other day was harper with her profile pic then today she came back on her name was hazel same profile pic I asked her what that was about she just laughed and said I am hazel you have me confused but I have all the screenshots. Please please help me to get my $1150.00 please and thankyou. Hope to hear from you soon.

vor 10 Monaten

Dear Jessicahutchy1990,

Thank you for contacting us.

We are really sorry for what you encounter when trying to withdraw.

We would like to kindly inform you that we endeavour to complete the pending withdrawals as soon as possible.

If you have any additional questions don't hesitate to contact us.

Kind Regards,
Posido Casino Team

vor 10 Monaten

It's not good enough you guys keep repeating the same stuff I want my $1150.00 back into my account...when will this be done?? Tomorrow?? I want this resolved now please

vor 10 Monaten

Posido have cancelled my withdrawl again this is not fair!! Why do they get another 83 hours to respond just to keep saying the same thing!!! I want my money...plus posido I have so many screenshots of your so called workers having the same profile pic but different names I have 100% proof of this

AskGamblers
vor 10 Monaten

Dear Posido Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

vor 10 Monaten

Dear JESSICAHUTCHY1990,

We are pleased to inform you that your withdrawal requests have been completed.

If you have any additional questions don't hesitate to contact us.

Kind Regards,
Posido Casino Team

AskGamblers
vor 10 Monaten

Dear @Jessicahutchy1990,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

vor 10 Monaten

Hello I have not received the money yet can I please leave the complaint open alittle longer until funds have cleared?

AskGamblers
vor 10 Monaten

Dear @Jessicahutchy1990,

The AskGamblers Complaint Team is kindly asking you to update your complaint once you receive the payment

Thanks in advance for your cooperation.

vor 10 Monaten

Yes thankyou so much I will update asap when it clears..thankyou so much askgamblers

vor 10 Monaten

Hello askgamblers I still have not received $1150.00 I will just give it till the end of the week as today is Monday..

vor 10 Monaten

Hello askgamblers I received a payment of $921.87? Not $1000 and still waiting for the $150.00 can you please ask posido why they did not put $1000.00 into my bank account? That's like $80 off? What's that about posido??

AskGamblers
vor 10 Monaten

Dear @Jessicahutchy1990,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

vor 10 Monaten

Hello no I have not heard from posido and I got $921.00 and my last payment was $121.00 not $1000 and not $150.00 I'm not sure why they did not put the full amount and they have not responded back to me

AskGamblers
vor 10 Monaten

Dear Posido Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

AskGamblers
vor 4 Wochen

Dear all,

This complaint has been reopened as per Posido Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

vor 3 Wochen

Hello ask gambler's posido did not make full payment they still owe me $79 and then my second withdrawal they still owe me $29.00 I still have not received that and would love to have that put in my bank account

vor 3 Wochen

So posido still owe me $108.00 and I would love that to be put into my account please posido, thankyou

vor 3 Wochen

Dear all,

Please be advised that no deductions were made from our side.
Any deductions were made by the receiving bank as part of their processing or service fees

Dear Jessicahutchy1990,

We kindly recommend that you contact your bank directly to obtain a detailed breakdown of the charges and to confirm the exact reason for the reduced amount received.

Dear AskGamblers,
An email was sent to you providing the relevant documents.

Kind Regards,
Posido team

AskGamblers
vor 3 Wochen

Dear Jessicahutchy1990,

Following a careful review and consideration of all the information, details and/or proof presented by both parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that no deductions were made from Posido Casino management side.

Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. However, we would suggest you to contact your bank for further explanation on the matter.

Thank you.