Hello I really need your help to get my money from posido casino I won $1150.00 I withdrew it and then they kept canceling it saying that I had done or my provider which is not true! No one canceled it only posido casino did...I have had so so so so many live chats with them all telling me the same things that it will be done within 3 to 5 days it's with the financial team...4 days go by then I see it's been cancelled again so I withdrawal again and again and again it's been weeks they have also not responded to my emails? And they are not giving me my money it's always the same excuse..I had lies after lies 1 lady said it would be in within 72 hours which it was not then it got cancelled again..a lady that I spoke to on live chat the other day was harper with her profile pic then today she came back on her name was hazel same profile pic I asked her what that was about she just laughed and said I am hazel you have me confused but I have all the screenshots. Please please help me to get my $1150.00 please and thankyou. Hope to hear from you soon.
Beschwerde-Info
Dear Jessicahutchy1990,
Thank you for contacting us.
We are really sorry for what you encounter when trying to withdraw.
We would like to kindly inform you that we endeavour to complete the pending withdrawals as soon as possible.
If you have any additional questions don't hesitate to contact us.
Kind Regards,
Posido Casino Team
It's not good enough you guys keep repeating the same stuff I want my $1150.00 back into my account...when will this be done?? Tomorrow?? I want this resolved now please
Posido have cancelled my withdrawl again this is not fair!! Why do they get another 83 hours to respond just to keep saying the same thing!!! I want my money...plus posido I have so many screenshots of your so called workers having the same profile pic but different names I have 100% proof of this

Dear Posido Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Dear JESSICAHUTCHY1990,
We are pleased to inform you that your withdrawal requests have been completed.
If you have any additional questions don't hesitate to contact us.
Kind Regards,
Posido Casino Team

Dear @Jessicahutchy1990,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.
Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
Hello I have not received the money yet can I please leave the complaint open alittle longer until funds have cleared?

Dear @Jessicahutchy1990,
The AskGamblers Complaint Team is kindly asking you to update your complaint once you receive the payment
Thanks in advance for your cooperation.
Yes thankyou so much I will update asap when it clears..thankyou so much askgamblers
Hello askgamblers I still have not received $1150.00 I will just give it till the end of the week as today is Monday..
Hello askgamblers I received a payment of $921.87? Not $1000 and still waiting for the $150.00 can you please ask posido why they did not put $1000.00 into my bank account? That's like $80 off? What's that about posido??

Dear @Jessicahutchy1990,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.
Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
Hello no I have not heard from posido and I got $921.00 and my last payment was $121.00 not $1000 and not $150.00 I'm not sure why they did not put the full amount and they have not responded back to me

Dear Posido Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.
Thanks in advance for your cooperation.

Dear all,
This complaint has been reopened as per Posido Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.
Hello ask gambler's posido did not make full payment they still owe me $79 and then my second withdrawal they still owe me $29.00 I still have not received that and would love to have that put in my bank account
So posido still owe me $108.00 and I would love that to be put into my account please posido, thankyou
Dear all,
Please be advised that no deductions were made from our side.
Any deductions were made by the receiving bank as part of their processing or service fees
Dear Jessicahutchy1990,
We kindly recommend that you contact your bank directly to obtain a detailed breakdown of the charges and to confirm the exact reason for the reduced amount received.
Dear AskGamblers,
An email was sent to you providing the relevant documents.
Kind Regards,
Posido team

Dear Jessicahutchy1990,
Following a careful review and consideration of all the information, details and/or proof presented by both parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that no deductions were made from Posido Casino management side.
Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. However, we would suggest you to contact your bank for further explanation on the matter.
Thank you.
Posido Casino Beschwerden
- 18 von 27 gelöst
- 2 Tagen Durchschn. Antwortzeit
- 5 Tagen Durchschn. Lebensdauer
- 1,169 USD Durchschn. Betrag
-
Ungelöst
Posido Casino - Langsame Auszahlung
€1,500
Ungelöst
Posido Casino - Langsame Auszahlung
Hallo, Am 06.07.2025 habe ich eine Auszahlung in Höhe von 1.500 € beantragt, was mittlerweile schon 16 Tage her ist. Leider habe ich bisher nur ...
-
Ungelöst
Posido Casino - Anzahlung nicht da
€150
Ungelöst
Posido Casino - Anzahlung nicht da
Habe 150 gewonnen und am 17.8 beantragt die Auszahlung bis jetzt kamm Weder ne Antwort noch eine lösung habe den live Support kontaktiert und sie ...
-
Ungelöst
Posido Casino - Auszahlung wird nicht bearbeitet und ich kann mich nicht verifizieren
€3,300
Ungelöst
Posido Casino - Auszahlung wird nicht bearbeitet und ich kann mich nicht verifizieren
Ich warte seid dem 07.08.2024 das Posido Casino meine Auszahlung bearbeitet ,da mann hier pro tag nur 500€ als auszahlung anweisen kann habe ich ...
-
Ungelöst
Posido Casino - 500 euro auszahlung
€500
Ungelöst
Posido Casino - 500 euro auszahlung
hallo, ich habe bei posido casino eine verzögerte auszahlung von 500euro. diese auszahlung steht schon seit dem 22.07. und heute ist der 31.07 bis ...
Haben Sie Probleme mit Posido Casino?