Posido Casino - Payment of 1500e delayed

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Posido Casino

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€ 1500

vor 1 Jahr

I deposited a total amount of 580€ in different deposits in Posido, I won some bets and my balance is 1874€ now, I made a 100€ withdrawal in 3 march and received the money in 3 days, I made another 500€ withdrawal in 14 march since 9 days but still didn‘t receive my money, I made another withdrawal of 500€ in 21 march and 23 march, also total withdrawal amount 1500€ is pending, I contacted the live chat many times but the told me not to worry and I will receive the money as soon as possible but I‘m still waiting for my 500€ withdrawal of 14 march since 9 days.

Thanks

AskGamblers
vor 1 Jahr

Dear Posido Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

AskGamblers
vor 2 Monaten

Dear all,

This complaint has been reopened as per Posido Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

vor 2 Monaten

Dear AskGamblers,

Thank you for reaching out to us.

We have emailed you regarding player’s credentials, once provided we will be able to check the case.

Thank you in advance!

Best regards,
Posido Casino Team

vor 2 Monaten

Dear All,

Thank you for reaching out.

We would like to inform you that all customer's withdrawals have been completed and paid out on our side, also there are no currently active balance or active withdrawal to be processed by us.

If you have any further questions, please let us know.

Best regards,
Posido Casino Team

AskGamblers
vor 2 Monaten

Dear @Selimmtk,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.