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Posido Casino - Delayed payment withdrawal

0 Stunden übrig für Emilio29 zum: Antworten.
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Posido Casino
vor 2 Wochen

Hi I would like to put a complaint against posido casino due to delaying my withdrawal. On their policy say 3 business days but their not complying to their policy. I have submitted my withdrawal request since november 6th 2025 and its now november 13th and still my withdrawal is still under review.

I have message them via live chat and seems the operators answers me a copy paste answers regarding to my questioning about my withdrawal.

It always an excuse after excuse same wording I have read reviews on them and it seems like they do this all the time.

I feel like they hold the players winning so that players will eventually cancel it and loose their winnings.

Its starting to concern me and I just wanted to get my withdrawal please help as I don't get any from their support always false answers and copy paste answers.

AskGamblers
vor 2 Wochen

Dear @Emilio29,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

AskGamblers
vor 2 Wochen

Dear Posido Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

vor 2 Wochen

Dear Emilio29,

Thank you for reaching out.

We would like to confirm that your withdrawal was processed yesterday, and the funds are already on their way to you. The completion time may vary depending on your payment provider.

Please note that withdrawals are finalized once our standard security checks are completed. As stated in our T&C 6.14, payments may be processed according to an individual schedule based on the selected method and other relevant factors.

We fully understand that waiting can be frustrating, and we appreciate your patience throughout the process.

Kind Regards,
Posido Casino Team

vor 2 Wochen

Money is received and i would lile to thank ask gamblers for all the help.

AskGamblers
vor 2 Wochen

Dear @Emilio29,

We are happy to hear that the payout has been received, however The AskGamblers Complaint Team is kindly asking you to clarify the total amount of the received payment/s, before we proceed with the closure of the complaint.

Please be reminded that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, we count on your assistance and cooperation during the process.

Thanks in advance for your cooperation.