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Withdraw not been paid since November 21st


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Von ItchyB
vor 1 Jahr

Dear AskGamblers,

The reason for this dispute is that PolestarCasino.com has not processed my withdrawal request of 356.60€ which was placed on 21st November 2024.

While I have constantly been asking PolestarCasino.com to proceed with it, still nothing has happened. No contact from their side to me. All I get as an answer from their Live Chat is that they have escalated the issue to their financial department.

Jan

Unseriöses Casino Polestar Casino
Betrag €356.6

Diskussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Dear AskGamblers,

Thank You for your help regarding this matter and pushing PolestarCasino.com into action. I am glad to tell the full withdrawal amount has been finally paid to my account after 17 days of waiting.

-Jan
User name

Dear Polestar Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Polestar Casino Beschwerde-Statistik

Gelöst 6 / 6
Durchschn. Betrag $808
Durchschn. Dauer 5 Tage
Durchschn. Antwortzeit 22 Stunden

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