Oshi Casino - Pending withdrawal of 5000 USD

GELÖST

Beschwerde-Info

Unseriöses Casino

Oshi Casino

Betrag

$ 5000

Veröffentlicht am 17. Dezember 2023

Hello I’m a member in Oshi Casino for maybe more than 3 years, my account is fully verified I’ve done more than 50 deposit and 3 cashout. In the main in Oshi.io they put

-12 min Average Cash Out time. Fast payouts

I’ve done a withdrawal of $4000 and $1000 they asked me to provide a Skrill proof with my details in 15 minutes after I made the withdrawal even though my account is fully verified, I provided what asked from them.

Know I’ve been waiting for 24 hours with no action from oshi.io to release my winnings.

Veröffentlicht am 18. Dezember 2023

Hello Dear Player and Askgamblers Team!

We highly appreciate that You stay with us for such a long period.

We have checked the issue. According to Curacao license all the accounts should be verified in case of withdrawal, so all the payment methods should be verified. As we can see, You have not used Skrill as a payment method in our casino for a few years. To avoid any mistakes, our financial team has requested a new proof of that payment system. After the proof, the payment has been succesfully proceed.

Thank you for your understanding and patience Dear Player. Hope you will enjoy Oshi Casino in the future!

Oshi Casino

AskGamblers
Veröffentlicht am 22. Dezember 2023

Dear @Just78,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Oshi Casino Beschwerden

  • 35 von 38 gelöst
  • 1 Tag Durchschn. Antwortzeit
  • 1 Woche Durchschn. Lebensdauer
  • 13,534 USD Durchschn. Betrag

Haben Sie Probleme mit Oshi Casino?