NineCasino - Deposit not arrived

Dear @sawyer92,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Hello, dear @sawyer92!
Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience you've experienced.

We understand that waiting for funds to be credited is frustrating, and we are sorry that you have experienced this.
We are pleased to inform you that our payment team has successfully tracked and credited your deposit to your account, and you can now use it.
As a token of gratitude for your patience, we have awarded you 75 free spins which are available for use in the Bonuses section. We hope you enjoy it.
If you have any other question, feel free to contact us.
Best regards,
NineCasino Team.

Dear @sawyer92,

The AskGamblers Complaint Team is kindly asking you to clarify the total amount of the disputed withdrawal request/s and let us know in a timely manner if you have received the payment/s.

Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.