Withdraw problem 16500 EUR
Hi,
I’ve won €16,500. On “VIP” level 1 I can withdraw €500 per day, with a maximum of 3 simultaneous withdrawals. MyEmpire is generally a good casino, but these withdrawals are unbelievably slow. Even the 3 business days mentioned on the website aren’t enough for a single withdrawal. I currently have three €500 withdrawals pending. Nothing is moving forward.
Even my very first withdrawal is already significantly delayed.
I know the basic rules and the 3-day waiting period, but something really needs to be done about this now.
The first of the three withdrawals is over 86 hours old. I’ve been instructed to contact chat support in such cases.
In both chat and email messages, I keep getting the same response every time: “Please wait patiently, you are in the queue."