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Myempire not payment


vor 1 Jahr

I've been waiting for my withdrawal approval for 23 days. I haven't played with bonus money. They still don't require verification. I keep getting the same answers. For example: don't worry, my request is in the final stage, their system is broken and they're sending payments manually, I'll get my money soon. I haven't had such a negative experience with any casino.

Unseriöses Casino MyEmpire Casino
Betrag €499

Diskussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Good day.
I consider the complaint resolved. I am receiving payments from the casino. Thank you for your help.
User name

Dear @mirtah,

The AskGamblers Complaint Team is kindly asking you to let us know if you consider the complaint resolved. Please note that in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

We would also like to use the occasion and remind you to contact our team and request the reopening of a complaint in case something goes wrong with your outstanding payment/s.

Thanks in advance for your cooperation.

User name loyalty-level-2
Good day. I confirm that the casino sends payments within 3 days of request.

MyEmpire Casino Beschwerde-Statistik

Gelöst 57 / 60
Durchschn. Betrag $2,096
Durchschn. Dauer 6 Tage
Durchschn. Antwortzeit 2 Tage

MyEmpire Casino Beschwerden

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