Mystake Casino - Cancel my withdraw and investigation for next 6 months

Dear Mystake Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Hello Pafcio,

Your account is under investigation. Please follow the instructions sent by email, so the process might be accelerated.


Best regards,

mystake I haven't received any intrusions email from you. I checked now

Hello Pafcio,

You should have received the email by the end of the day yesterday.
Please confirm it.

Best regards,

Hello I check now and i dont have message. Please send one more time... This is my email <email removed due to security reeasons>

Dear My stake casino.... and what is this????? i dont have any message in my email......................................................

Pafcio,

Please check your Spam folder as well.

If you still don't see any email, make sure to contact our support team at [email protected] and complete video verification.

Hello I send the video on email. Best regards, Pawel

Dear Mystake Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Hello Pafcio,

Our KYC team received your email. As we mentioned, we are doing our best to speed up the process.
We will update you when the investigation is completed.
Thanks for your patience.

Best regards,