Auszahlung verweigert 460 Euro

Hello,
Thanks for the reponse.

Please contact us directly in Live Chat, so the situation is resolved as fast as possible.
We always reply promptly to all our customers, as you may see from this feed. Since we were not able to reach you via email, please send a message in the Live Chat on Kikobet site. Thank you.

Regards,
Kikobet Casino Team

The Problem is that i dont get any answer from.you.

Dear TEKKFRIED,
Thank you for your message on Kikobet Casino.

Please be advised that we need your ID document in order to process the withdrawal request.
We have sent you a couple of according emails since you made the request, but it seems that they didn't reach your inbox, for reasons unknown (either unsubscribed or blocked our messages).
Please note that you can also contact us via Live Chat in order clarify any questions, including withdrawals.
Therefore, we are still waiting for your ID, either by email or in Chat, to process your payment.

Kind Regards,
Kikobet Casino Team

Leider gibt es noch keine Neuigkeiten
Und die Auszahlung steht immer noch als Ausstehend