JustCasino.io - Deposit pending after 6 days

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Unseriöses Casino

JustCasino.io

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$ 40.07

vor 3 Monaten

I made a ETH crypto deposit 6days ago (1st May) the payment cleared from processing and removed from my wallet almost immediately but the funds failed to show in my account.

There is been no live support available at the site for the 6 days. Only a message saying it's under maintenance and to email support.

After emailing support with the proof of transaction and the details from ethscan.io.

I received a reply after 3 days asking for the same details I had already sent.

I resent the information and have not yet received any reply.

Also I have returned to the site to verify my account but it hasn't processed after 6days. Also my account now has no available deposit methods.

AskGamblers
vor 3 Monaten

Dear JustCasino.io,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

AskGamblers
vor 3 Monaten

Dear all,

This complaint has been reopened as per JustCasino.io request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.