I deposited 200 euros, the deposit was canceled due to a technical error, but the money was still debited from my account. They refuse to pay my money back. I have already sent all bank statements as proof. They say I will get my money back automatically but the amount has definitely been debited. We haven't found a solution yet.
AskGamblers
Dear Izzi Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
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