Beschwerde #10 Impressario Casino

Delayed payment of 200 euros

Von janosgtoth

vor 4 Monaten

On the 9th of January my withdrawal request for my bank account (Wise) was approved through IBAN.

I have not received that amount yet. Support asked for a statement from my bank (confirming that I did not receive that amount) which I provided them with. No response so far.

The maximum limit of 7 days has passed already. My KYC earlier was successful, otherwise my payment request would not have been approved at all.

Unseriöses Casino Impressario Casino

Grund Verzögerte Auszahlung

Betrag €200

Diskussion

AskGamblers

• Support Team

vor 4 Monaten

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Impressario Casino

• Representative

vor 4 Monaten

Agree with the dear player.

Dear AskGamblers, please close the complaint.

The Impressario Casino Team

janosgtoth

vor 4 Monaten

I can confirm that I received the funds yesterday.
Feel free to close the complaint.

Impressario Casino

• Representative

vor 4 Monaten

Good news! WD has been approved, and the money is on its way.

The Impressario Casino Team

Impressario Casino Beschwerde-Statistik

Gelöst 3 / 3

Durchschn. Betrag $1,075

Durchschn. Dauer N/A

Durchschn. Antwortzeit N/A

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Casino delaying withdrawals

Hi,

I went and registered to impressario casino by founding it from askgamblers and went and trusted the description about the site on askgamblers.
I have now tried to withdraw my winnings for multiple days after my KYC have been completed. On their site they state (also on askgamblers) that their POLICY is to accept all withdrawals within 24 hours. This has not been the case.
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