Ice Casino - Long wait for monies

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Unseriöses Casino

Ice Casino

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€ 1400

Veröffentlicht am 23. Januar 2024

I withdrew 2 lots of €700, 1 withdrawal on the 5th of January and 1 on the 8th of January, both withdrawals were split into €450 and €250 transactions by the casino for a total cash out of €1400.

I tried the live customer support where I was told that there was a technical error and it was an external agent problem.

Yesterday I was told to wait and hopefully my funds would be credited soon.

How long is the wait?

I have screenshots of said correspondence.

I think 18 and 15 days is long enough to be waiting on €1400 worth of withdrawals without any real clarification on when I’ll be paid out.

Veröffentlicht am 24. Januar 2024

All money in my account this morning.
Thank you

AskGamblers
Veröffentlicht am 24. Januar 2024

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

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