Hopa are continuing to delay my payment my payment for now vaild reason behind it, on the 13/01/2020 I won £7150 which I then withdrew this money straight away awear that I would have to verify my account. I sent the correct document over the same time. I had an email back on the 14/01/2020 to say that my documents had been approved (Attached this to the complaint) after numerous of live chats with plenty of chats timing out and disconnecting chat I still can not get an answer or my money out of them
Beschwerde-Info
Confirmation of withdrawal proceeded has been received

Dear @tb2020,
Please let us know if we may close this complaint as resolved? Please be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.
We would also like to use the occasion and suggest to player to contact our team and request complaint's reopening in case something goes wrong with their payment/s.
Thank you for your cooperation.
The withdrawal has been sent to players preferred withdrawal method.
He should get it in the next 3 – 5 business days.

Dear @tb2020,
Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly. Please keep in mind that as per the AGCCS terms providing updates in a timely manner is a must.
Thank you for your cooperation.
Hopa Casino Beschwerden
- 18 von 24 gelöst
- 2 Tagen Durchschn. Antwortzeit
- 1 Woche Durchschn. Lebensdauer
- 3,763 USD Durchschn. Betrag
-
Ungelöst
Hopa Casino - Auszahlung bei Hopa im dauerhaften Pending Status
€300
Ungelöst
Hopa Casino - Auszahlung bei Hopa im dauerhaften Pending Status
Guten Abend,vor ein paar Tagen hatte ich bereits eine Beschwerde eingereicht, die jedoch abgelehnt wurde. Ich vermute, dass ich zu wenig Dateien angef ...
-
Ungelöst
Hopa Casino - Pending withdrawal over 13 days
£219
Ungelöst
Hopa Casino - Pending withdrawal over 13 days
Hopa have stated my withdrawal is pending for over 13 days. I have submitted all the documents and have been told that they have been approved by live ...
-
Gelöst
Hopa Casino - Delaying my payments since 28th of April
£1,630
Gelöst
Hopa Casino - Delaying my payments since 28th of April
Stay away from Hopa casino, it’s scam.I deposit £1550 and worn £1630. Send all documents provided and I spoke with the support when I have to ...
-
Ungelöst
Hopa Casino - Stuck money of £1,104
£1,104
Ungelöst
Hopa Casino - Stuck money of £1,104
Hi It’s my 1st time with Hopa casino and very very disappointed 1st they charge on deposit and Luckily I won and apply for withdrawal £1104 , they ...
Haben Sie Probleme mit Hopa Casino?