Hello,
Thank you for your response.
I have requested the detailed transaction list of reverse withdrawals on my account. Thank you for your direction.
On Oct. 18th, 2016, I had received an email from All Slots Support stating my documents had been received for verification with a stated 24 to 48 hour response from All Slots in regards to the verification process. (See attached)
I have not received a response to date.
As so I am perfectly understanding your response, I am with the understanding is yes, I made the withdrawals my complaint has inquired about; totaling, but not limited to $14,000.00. I am also with the understanding that according to the records, I had requested a reverse of each withdrawal transaction in question, totaling (but not limited to) $14,000.00. With that said, I am with the understanding that every single withdrawal I had requested, I had requested a reverse and played those amounts out.
I have emailed All slots support today, Oct. 31,2016 to request the detailed transaction list of all reverses on my account along with an update in regards to the verification status of my account.
I am concerned. The response you have provided me is upsetting as it would be for most. In particular the agreed consensus of a reverse withdrawal of $2,600.00 on my account with All Slots casino support and yourself. However, no other reverse transactions, until your latest response, was ever mentioned or located thru a transaction search other than the above mentioned $2,600.00, although, during this time, you mention of the, not limited to, $14,000.00, in addition to depositing funds within these located reverse transactions by you and support staff.
It seems these transactions, confirmed by yourself, cannot be located through the transaction search on All Slots Casino website. I eagerly await for the detailed reverse transaction list I have requested from support.
Respectfully, my contact information is available for yourself to have emailed me this information if concerns and security issues on All Slots Casino's part in providing the information on this forum. I do appreciate said concern and attention of my privacy. Respectfully, the additional time and prolonged continued wait now for this information could have been avoided by the detailed statement of reverses you have already located. With that said, I eagerly await for support to response and accommodate my request, hopefully received with the time frame of this complaint thru Askgamblers.com to provide clear identification of said transactions that I have no recollection or records of their occurrence.
With all due respect, something within this ordeal just doesn't seem right. I guess I am of my wits to have the need to "see it for myself" as I cannot recall, on several occasions, requesting reverse withdrawals from my account. The detailed reverse transaction list that I have requested may very well bring "light" to my complaint, all-be-it, possibly not in my favor. For I am an honest person, and would not commemse due diligence for what I believe was entitled to. To myself, the amount in question is considerable. Completing extensive searches and requests in regards to the withdrawals in question were commended by myself with due care before taking action with this complaint. On a personal note, I am now under extreme concern that, to put it bluntly, I have lost my mind. To not be aware of requesting, on several occasions, large amounts of money to not be paid to myself, but also to have played ALL requested withdrawal thru. In all my educated years (I am old, there is a lot of them), I have not completely forgot what I have done with many thousands of dollars, whether it being physical currency's or electronically.
I thank you for your response and information. I eagerly await for the requested information to conclude this complaint and, for my own sanity, possible revelation of said occurrences.
Kind regards.
