I played and won 2128 euro at Golden Riviera casino one month ago. My winnings were confiscated. When asked casino why they did it- the only answer was that I played like a pro. I played roulette and slots games only. I am not a pro!
AskGamblers
This case has been reopened upon casino's request and we would like to give it one last chance for a successful resolution.
Hi siganto34,
My name is Preston and I am the complaints manager for Golden Riviera Casino. I am currently reviewing all our unresolved complaints and would appreciate it if you could provide us with your Casino Account number or email address registered so that we can revisit your query.
Regards,
Preston
Complaints Manager
Golden Riviera Casino
AskGamblers
We send user's details to the casino.
Hi AskGamblers,
Please note that I have not received the users details, could you kindly resend the details to me so that I may look into the users complaint.
Regards,
Preston
Complaints Manager
Golden Riviera Casino
AskGamblers
Any news?
AskGamblers
Casino requested more time regarding this issue.
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