Golden Riviera Casino - Deposit is not credited to my account - Beschwerde gelöst

I deposited 25$ to this casino and it has not been credited to my account. it was the first deposit. I emailed them and talked to their support staff. at first they said the transaction is pending. the second time they asked for a receipt which i emailed it for them. the third time they said that they have no record of my transaction. I also didn't receive any answer to my email.

Golden Riviera Spielothek

Thank you for notifying us of your matter.

We are currently looking into it, and will feedback directly once a resolution has been reached.

Kind regards,

Curt

maniplus24

I had a call today from your support staff and the 25$ was credited to my account today.

Thank you.

AskGamblers

maniplus24, does it mean this complaint is solved?

Golden Riviera Spielothek

Hi Mani,

You're most welcome. I would like to apologize that you had to go to all this length for your deposit to be credited. Please contact me directly should you need assistance with anything at all in the future.

Kind regards,

Curt

maniplus24

Yes, an thank you

AskGamblers

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

Golden Riviera Casino - Deposit is not credited to my account

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