Veröffentlicht am 2. Februar 2015
i put a £20 ukash on which went on through ukash but the casino denied i had made a deposit it was my first time on.firstly i got told it was pending an hour later i got told i hadnt made a deposit the staff were rude and unhelpful telling me i need proof that i had deposited money.i got in touch with ukash who give me the ref transaction id and the merchant transaction number when i spoke to support these were ignored and got told they wanted doucuments ie bank statements that proved i had bought this when i bought it with cash.when i told support ukash was going to sort it support turned round and said what do you think they are going to do they are very rude and unhelpful
