I'm played long time with Frank&Fred without any problems. This year they are made two security checking for me and check my source of wealth and that happening this year but many months ago. I'm made my last withdrawals 6.7.2021-8.7.2021 total sum 20 550 € and that money are not paid out yet. First I wait for those money 20 days and then I asked why it takes so long time, they start asking for me more SOW documents and that happening 27.7.2021, I send all documents what they asked (Neteller history between 23.2.2021-30.4.2021) and I do that for same day when they asked it. Now I wait a few weeks more and I do not get any information why it takes so long time to paid out my withdrawals. Over one month are not normally period to pay out players money so I hope you can help me with that case.
Beschwerde-Info
Frank & Fred Casino Beschwerden
- 3 von 9 gelöst
- 3 Tagen Durchschn. Antwortzeit
- 3 Tagen Durchschn. Lebensdauer
- 6,467 USD Durchschn. Betrag
-
Ungelöst
Frank & Fred Spielothek - Auszahlung wird immer wieder verschoben
€30
Ungelöst
Frank & Fred Spielothek - Auszahlung wird immer wieder verschoben
Nachdem ich eine Einzahlung über 30 Euro direkt auszahlen lassen wollte weil meiner Erkenntnisse meiner Spielsucht Höhe waren, bestätigte man mir ...
-
Abgelehnt
Frank & Fred Casino - Delayed 7,000 NOK withdrawal
kr7,000
Abgelehnt
Frank & Fred Casino - Delayed 7,000 NOK withdrawal
I have now been struggling for months with a withdrawal from Frank&Fred.It started late in March 2020. I order a withdrawal on 7000 NOK 28.03.2020. ...
-
Gelöst
Frank & Fred Casino - Getting the runaround with account verification and withdrawal
Gelöst
Frank & Fred Casino - Getting the runaround with account verification and withdrawal
Hi.On 14.05.2020 I deposit 24k (4 deposit) and after a session on live casino, I was at kr 37501 that I wanted to withdraw. I have submitted ALL ...
-
Ungelöst
Fank & Fred Casino - No withdrawal received
$250
Ungelöst
Fank & Fred Casino - No withdrawal received
So this all started on the 5th December 2019. I won $250 and wanted to withdraw it so started the process after sending multiple documents one after ...
Haben Sie Probleme mit Frank & Fred Casino?