Beschwerde #22
Playamo Casino
Delayed 12.5 BTC payment and no reason given by the casino
vor 9 Jahren
The casino promises lightning fast payouts. Yet again there is a delay. I am fully verified and play in btc so I see no reason for payout not being done swiftly.
This is copied from the playamo website:
" One of the most important things every casino-player needs is maximum predictability when it comes to money. Nobody likes waiting. With us, you can finally make deposits and withdrawals in the blink of an eye. Choose your currency, make a deposit, take a deep breath and here you are – ready for non-stop casino action.
Once you've won, the first thing you want to do is withdraw your winnings. We won’t keep you waiting, as we’ll process all withdrawals as fast as possible so that you can spend the money you won fair and square. And here’s one more thing. We accept Bitcoin. Using this amazing crypto currency definitely has some advantages. In addition to full anonymity and security for all Bitcoin users, all your payments are processed instantly. You can deposit and withdraw in mere seconds."
And I must say that I could not agree more. That describes excactly how I feel.
I Tried contacting live chat and the operator told me that the normal withdrawal-processingtime is 2 hours. But the operator could not give a reason for the delay and refused to give me an answer to my question of when I could expect my payout. He just repeat lyrics told me that it would be processed ASAP. he would tell me what circumstances that had made it impossible so far. I do not like waiting but what I dislike more is not knowing why or how long I have to wait.
This is copied from the playamo website:
" One of the most important things every casino-player needs is maximum predictability when it comes to money. Nobody likes waiting. With us, you can finally make deposits and withdrawals in the blink of an eye. Choose your currency, make a deposit, take a deep breath and here you are – ready for non-stop casino action.
Once you've won, the first thing you want to do is withdraw your winnings. We won’t keep you waiting, as we’ll process all withdrawals as fast as possible so that you can spend the money you won fair and square. And here’s one more thing. We accept Bitcoin. Using this amazing crypto currency definitely has some advantages. In addition to full anonymity and security for all Bitcoin users, all your payments are processed instantly. You can deposit and withdraw in mere seconds."
And I must say that I could not agree more. That describes excactly how I feel.
I Tried contacting live chat and the operator told me that the normal withdrawal-processingtime is 2 hours. But the operator could not give a reason for the delay and refused to give me an answer to my question of when I could expect my payout. He just repeat lyrics told me that it would be processed ASAP. he would tell me what circumstances that had made it impossible so far. I do not like waiting but what I dislike more is not knowing why or how long I have to wait.
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