i create an account yesterday with the casino for the first time with thrills , i talk on the chat because i didnt get the deposit bonus, he said is only per household costumer, i say ok because my wife have an account too, so i add my card and deposit 20 £ and play with my money , i won 500 £ and i make a withdrawal and send my documents, next day my account was closed , come to live chat says they confiscated my winnings .. what?? what a minute this is money not bonus or something, so i will fight to dead to get my money back im calling gambling comission and i already talk with my lawyer .. i can lose all the money but i dont care i hate scam people and scam casino they dont get my money.. please help
Beschwerde-Info
Hi there
Only account is approved per household. Not sure why you still decided to play if you were informed about our rules.
Regards
Bruno
i decided to play because on live chat they say i can only play with real money i repeat they said " YOU CAN PLAY ONLY WITH REAL MONEY " and you will not get any deposits bonus, so i deposit 20.50 and make 500£ and after the casino close my account because i close my account on kaboo casino .. this is ridiculous .. im still talking with gambling comission they say they will do something about this.. im waiting..
Hi.
Your account was blocked due to the fact that your were self excluded on Kaboo, Due to our license we were therefore forced to close down your account and refund your initial deposit. Feel free to speak with the gambling commision, but this case will be unresolved I am afraid.
Regards
Bruno
i dont care, i talk on live chat they say to play only with real money and will be not a problem, i deposit and played and i won on thrills, i close the kaboo account because i had a problem with the deposit bonus , but i won on thrills i dont close thrills account , when people win casino dont want to pay thats why you have so many complaints.. i will do eveything to advise people of your scam casino, my lawyer will process this case too.. just wait
hello , Do not deposit on supper lenny, kaboo casino or thrills casino, is very difficult to get paid .. Not like some casinos, in starspins I haved 3 accounts and they cancel my another 2 and pay me 300 £ because I won with my real money, this is a real casino.. They pay legitimes winnings not like this group only pays when they want
This case will be unresolved for reasons stated previously.
Regards
Bruno

Based on the Thrills casino terms regarding self-exclusion policy #6.8 Once you have self-excluded for gambling problems, on the brand you are currently a member of, your accounts on the other sites operated by us will be closed for the self-excluded period selected. Player is not allowed to make an account if he self-exclude with another casino on the same brand, but casino's support didn't give an accurate information regarding this issue.
We consider this complaint unresolved and would recommend to the player to seek further help with licence authority of Thrills casino.
Thrills Casino Beschwerden
- 16 von 20 gelöst
- 1 Tag Durchschn. Antwortzeit
- 1 Woche Durchschn. Lebensdauer
- 450 USD Durchschn. Betrag
-
Gelöst
Thrills Casino - Website won't let me log in and request a withdrawal
$60
Gelöst
Thrills Casino - Website won't let me log in and request a withdrawal
I'd like to withdraw the $60 that I have in my thrills account however I am unable to access this as the website is suddenly forbidden, I've tried to ...
-
Ungelöst
Thrills Casino - Stalling investigation on a payment they sent to wrong bank account
$400
Ungelöst
Thrills Casino - Stalling investigation on a payment they sent to wrong bank account
Hi there, I have attached some screenshots for you, sorry if i wasted your time earlier After receiving a withdrawal 4th Jan no ...
-
Gelöst
Thrills Casino - Closed account and refused winnings with unjustified reason
$350
Gelöst
Thrills Casino - Closed account and refused winnings with unjustified reason
Hi there, a couple of nights ago I opened a thrills account. I deposited 350. I won 3500 and asked to withdraw 3000 and leave 500 in to play with. I ...
-
Gelöst
Thrills Casino - Blocked account due to verification
€105
Gelöst
Thrills Casino - Blocked account due to verification
I opened an account at Thrills casino few days ago, made a few deposits, and after some time i won a little bit. i made a 105euro withdrawal and left ...
Haben Sie Probleme mit Thrills Casino?