Beschwerde #12 Cleobetra Casino

Cleobetra stalling payments

Von Valto H.

vor 6 Tagen

Dear Ask Gamblers,

Can you please help me with Cleobetra Casino? They are not processing my tiny 500€ withdrawals for a very long time. Customer support doesn't know what the reason is. I have around 8000€ stuck there and I can't continue playing because they won't let me withdraw my winnings. I have not used any bonuses or been required to do a KYC. They just don't pay and won't give any reason for it.

Unseriöses Casino Cleobetra Casino

Grund Verzögerte Auszahlung

Betrag €8000

Diskussion

AskGamblers

• Support Team

vor 2 Tagen

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

RandomFinnishGuy

• Finnland

vor 2 Tagen

Withdrawals are now rolling, you can close the complaint.

AskGamblers

• Support Team

vor 2 Tagen

Dear Cleobetra Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Cleobetra Casino

• Representative

vor 5 Tagen

Dear Valto H.,

Thank you for bringing this to our attention.

We would like to reassure you that we are currently looking into your case. We have requested a detailed update from our relevant department regarding the status of your withdrawal to provide you with the most accurate information.

Please be assured that we are closely following up on this matter, and we will provide you with an update as soon as we receive more information.

Thank you for your patience and cooperation.

Best regards,
Cleobetra Casino Team

Cleobetra Casino Beschwerde-Statistik

Gelöst 5 / 5

Durchschn. Betrag $6,586

Durchschn. Dauer N/A

Durchschn. Antwortzeit N/A

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