Thrills Casino - Bonus free spins not given as advertised

Hi

Did you contact our customer service?

Regards

Bruno

Hi bruno, yes i contacted and they just said i have to wait a e-mail. I didn't received any e-mail.

Hi again

Whats your username? Let me know and I will do my best to speed up the process.

Regards

Bruno

jlourencorp

Dear @jlourencorp,

Any update regarding your complaint? Thank you.

No @askgamblers! The best i can do is close my account and don't play anymore there...winings 0, support 0, promotions you can see..I really mad with this casino!

Hi jlouren

Sorry for the delayed answer. I am on a business trip in Malta. Will look into this tomorrow.

Regards

Bruno

Hi

Spoke with customer service and they confirmed all eligble free spins has been credited so threr should not be any issues at the moment.

Regards

Bruno

@jlourencorp,
Did you receive aforementioned bonus, can we close this complaint as resolved?
Please be advised that in case you fail to respond within the given time frame we will consider this case as resolved and closed.