Beschwerde #467 Betway Casino

Total 15k withdrawal not yet received

Von Harshvardhan

vor 2 Jahren

Hi Askgamblers and Betway. I'm a fully verified user of betway. In past the withdrawals came within 2-3 days but this time I did 10k withdrawal on 14 July and another 5k withdrawal on 17 July 2023 and status of both is shown as paid but today it's 25 July 2023 but I've not received the above mentioned withdrawals yet in my Bank account.

Please help me. It's Automated Bot customer service always says that I'll receive the amounts within the next 24 hours and I'm daily checking multiple times but still not received my withdrawals.

Unseriöses Casino Betway Casino

Grund Verzögerte Auszahlung

Betrag ₹15000

Diskussion

AskGamblers

• Support Team

vor 2 Jahren

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Harshvardhan

vor 2 Jahren

I've received the Total 15k withdrawal today.

Thanks to Betway and Askgamblers.

Betway Casino

• Representative

vor 2 Jahren

Hello HARSHVARDHAN,

We have received feedback regarding the amount of 10 000 INR that was requested for withdrawal. The relevant department reprocessed the amount and this has since been paid on the 25-07-2023 to your Swift account.

Please note the funds will reflect within 5-7 business days in your bank account from the payment date. The latest you can expect the amount of 10 000 INR is the 03-08-2023.

Kindest regards,
The Betway Team

Betway Casino

• Representative

vor 2 Jahren

Hello HARSHVARDHAN,

We appreciate your patience during this time. The moment we have an update, we will be sure to let you know.

Kindest regards,
Harshvardhan

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Sehr geehrte Damen und Herren,

ich habe mich bei betway.com registriert und mit Paysafecard, Neteller und Muchbetter eingezahlt.

Also ich ca. 600 Euro gewonnen hätte, wollte ich auf Muchbetter und Neteller auszahlen.

Ich habe alle geforderten Unterlagen von Betway eingereicht. Nach mehrmalige Nachfragen wurde mir nun mitgeteilt, dass das Konto gesperrt wurde und der Betrag eingehalten wird. Ich habe nachgefragt ob ich weitere Unterlagen für die Verifizierung einreichen kann, aber keine Reaktion mehr von Betway.

Könnten Sie mir bitte helfen?

Grüße
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