Betway Casino - Bank withdrawal not received since 2 Months

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Betway Casino

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₹ 400000

Veröffentlicht am 22. Juli 2022

Hi I have make a withdrawal of total 400000 INR On 25th May 2022.

In total 3 transaction tx no 13380240 worth INR 100000,tx no 13380239 worth INR 200000 and tx no 13380194 worth INR 100000.

But still now I did not received this money on my bank account.

I have connected with Betway team and send them the bank statement via their mail after talk in the live chat after that more than 30 days gone but still now I did not received the money.

AskGamblers
Veröffentlicht am 24. Juli 2022

Dear Betway Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Veröffentlicht am 25. Juli 2022

Hi TAPAS9002,

Thanks for your feedback.

We’ll contact you as soon as we’re done reviewing your account.

Regards,

The Betway team

Veröffentlicht am 25. Juli 2022

Hi I have send you my bank statement to your dedicated mail.Still now it not reflected yet on my bank account.Hope you resolve this matter as soon as possible 2 months already gone

Veröffentlicht am 26. Juli 2022

Hi TAPAS9002,

Thank you for sending through your bank statement.

Kindly note that we have escalated your query to our Banking team for further review and will be in touch with you as soon as we receive feedback.

Regards,

The Betway team

Veröffentlicht am 26. Juli 2022

Please resolve it as soon as possible because I'm waiting for this money since a long time.

Veröffentlicht am 28. Juli 2022

Hi TAPAS9002,

Kindly note that we are still awaiting feedback from our Payments team. However, we will be in touch with you as soon as we receive feedback.


Regards,

The Betway team

Veröffentlicht am 28. Juli 2022

Please make it faster because I have deposited more than that which I won.so you can't put it like this because if we loss no one tell you so if we win you should give your best service for the player.you cant hold money for that much long time.

Veröffentlicht am 29. Juli 2022

Hi TAPAS9002,

Kindly note that our Payments department has confirmed that the payment to your Swift account was rejected on your Banks.

At this point, we would require you to update your preferred method of payment in the banking page while logged into your account. You can select either Skrill or Neteller as an alternative preferred method of payment.

We will be able to reprocess your withdrawal once you have updated your preferred method of payment.

Regards,

The Betway team

Veröffentlicht am 29. Juli 2022

Please reverse the fund to betway account so I can able to withdraw through another payment method.thanks.

Veröffentlicht am 30. Juli 2022

Hi I get a mail for change withdrawal method but it's not working if I don't have fund on my betway account so please reverse back the fund of INR 400000 to my betway account so I can make the withdrawal again.Its a long time did not solve the problem

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