Beschwerde #333 Betway Casino

Bank withdrawal not received since 2 Months

Von tapas9002

vor 3 Jahren

Hi I have make a withdrawal of total 400000 INR On 25th May 2022.

In total 3 transaction tx no 13380240 worth INR 100000,tx no 13380239 worth INR 200000 and tx no 13380194 worth INR 100000.

But still now I did not received this money on my bank account.

I have connected with Betway team and send them the bank statement via their mail after talk in the live chat after that more than 30 days gone but still now I did not received the money.

Unseriöses Casino Betway Casino

Grund Sonstiges

Betrag ₹400000

Diskussion

AskGamblers

• Support Team

vor 3 Jahren

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

tapas9002

vor 3 Jahren

Hi I have received today the left 200k from Betway.Thanks Askgamlers for the help.Thanks everyone.Now you can close the case.

Betway Casino

• Representative

vor 3 Jahren

Hi TAPAS9002,

We would like to apologize for the inconvenience this has caused you.

We appreciate your patience and understanding thus far.

Regards,

The Betway Team

tapas9002

vor 3 Jahren

Ok will wait till Monday once I receive will update here.Thanks

Betway Casino Beschwerde-Statistik

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Durchschn. Betrag $6,177

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Durchschn. Antwortzeit 2 Tage

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Sehr geehrte Damen und Herren,

ich habe mich bei betway.com registriert und mit Paysafecard, Neteller und Muchbetter eingezahlt.

Also ich ca. 600 Euro gewonnen hätte, wollte ich auf Muchbetter und Neteller auszahlen.

Ich habe alle geforderten Unterlagen von Betway eingereicht. Nach mehrmalige Nachfragen wurde mir nun mitgeteilt, dass das Konto gesperrt wurde und der Betrag eingehalten wird. Ich habe nachgefragt ob ich weitere Unterlagen für die Verifizierung einreichen kann, aber keine Reaktion mehr von Betway.

Könnten Sie mir bitte helfen?

Grüße
Frank

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So I have been waiting since 24th jan for my withdrawl to be processed and yet still have no recieved my funds.

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I have been sent around in circles being told one thing than another.

I sent documents and was told i was successfully verified.
But the withdrawl was still delayed.

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The agent then closed the chat on me which I think is disgustingly rude.

Under the Gambling Commission rules and the Consumer Rights Act 2015, players have the right to withdraw deposited funds and winnings at any time without unreasonable delay or restriction.

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PD: I used ia because dont speak inglish thenkiu for you help

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