Bankonbet Casino - Withdrawal dragged out

Dear BILLYK704,

Thank you for reaching out.

We are deeply sorry for any inconvenience in the delay of your withdrawal request.

We would kindly like to ask you to provide us with your Email Address or UserID in order to locate your account and finalize your payment.

Thank you in advance!
Kind Regards,
Bankonbet Casino Team

Dear Bankonbet Casino,

Kindly note that the player's registered username and email with your casino could be found within the notification email sent by our complaint system automatically. To avoid losing time, however, we have just sent these manually in a private message.

Please confirm you have received the requested data and keep in mind that in case you fail to respond within the given timeframe we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear Askgamblers,

Thank you for the provided information.

Dear BILLYK704,

We would kindly like to apologize for the delay of your withdrawal request.
Please be informed that we forwarded your payment to the relevant department which will now finalize the transaction in the nearest time.

Thank you for your understanding and patience.

Kind Regards,
Bankonbet Casino Team

Same respresponce everything, how long do it take to process. Bankonbet has said 2 weeks ago they are making my case a priority, it takes less than 30 sec to put money in and a undefined amount of time to withdrawal. 5 working days it says in tandc, come on Bankonbet stop been a scam, pay up I will not be cancelling my refund like you hope.

Dear BILLYK704,

We are deeply sorry for the delay in your request.
Please be informed that we forwarded your withdrawal request with high priority to the relevant department.
We apologize for any inconvenience this may cause. Your request will be finalized in the nearest time.

Thank you for your understanding and patience.

Kind Regards,
Bankonbet Casino Team

Sorry is not really good enough, just process it and stop sending the same replys. Possibly the worst casino I've ever played for withdrawals. Seems like you just want everyone's money and don't pay out.

Dear BILLYK704,

We are happy to inform you, that all your pending withdrawal requests have been successfully complete.

We thank you for your patience and understanding.

Kind Regards,
Bankonbet Casino Team

Dear @Billyk704,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Yes received payment a month waiting. Thank you for your assistance.

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.