Beschwerde #60 Bankonbet Casino

Withdrawal dragged out

Von Billyk704

vor 10 Monaten

I have requested a withdrawal on the 25/06/25 of 500 euro and another withdrawal of same amount the 26th. I have contacted bankonbet every second day and I keep getting the same answer saying that they have made my case priority and it's under review. They can not give me a date when it will be processed. The website says 5 working days. It's becoming very frustrating getting the same reply back.

Unseriöses Casino Bankonbet Casino

Grund Verzögerte Auszahlung

Betrag €1000

Diskussion

AskGamblers

• Support Team

vor 10 Monaten

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Billyk704

vor 10 Monaten

Yes received payment a month waiting. Thank you for your assistance.

AskGamblers

• Support Team

vor 10 Monaten

Dear @Billyk704,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Bankonbet Casino

• Representative

vor 10 Monaten

Dear BILLYK704,

We are happy to inform you, that all your pending withdrawal requests have been successfully complete.

We thank you for your patience and understanding.

Kind Regards,
Bankonbet Casino Team

Bankonbet Casino Beschwerde-Statistik

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Durchschn. Dauer 8 Tage

Durchschn. Antwortzeit 2 Tage

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