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7BitCasino - My deposit was never credited

GELÖST
Beschwerde-Info
Unseriöses Casino 7Bit Spielothek
Grund Einzahlung nicht gutgeschrieben
Betrag kr 500
Leantip Norwegen
Veröffentlicht am 12. Mai 2020

This casino has made me experience something I have NEVER experienced while gambling. I`ve gambled on online casinos for years now and have friends that do the same. None of them has had this happen to them.

I found this site due to Casinodaddy. I registered and made a deposit with rapid transfer on the 14th of April, the funds were withdrawn from my bank account but never made it to my balance on 7bit. In the transaction history it just says "pending" on the funds(for a month now) I asked the chat and they told me to wait for a day or two.

I waited a couple of days and asked again, they told me to provide screenshots of my bank account and so on. I did everything they told me to. They said that they would contact me. I continued to ask them on a weekly basis but the chat has not been helpful.

Now it`s been almost A MONTH since I made the deposit, and I still have not seen one bit of the money I deposited. I asked to have the money refunded but nothing. They have not contacted me either. It honestly feels like they have just stolen the funds.

Needless to say, I`m never using this casino or their affiliates again.

Veröffentlicht am 13. Mai 2020

Hello Joakim,

Thank you for sharing your experience and apologies for any troubles.

As this matter does require Skrill support team investigation, we’ve been waiting for the update and there is no one so far. We are terribly sorry for any delays and we will make it right and credit your account with missing deposit amount worth 500 NOK right away not to keep you waiting.

Hurry up to log in to your Casino account and kick off your gaming journey with 7BitCasino.

Best Regards,
7BitCasino Team

AskGamblers
Veröffentlicht am 13. Mai 2020

Dear @Leantip,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

7Bit Spielothek Beschwerden

  • 36 von 37 gelöst
  • 1 Tag Durchschn. Antwortzeit
  • 5 Tagen Durchschn. Lebensdauer
  • 29,806 USD Durchschn. Betrag

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