For over 8 days I have been begging 7 but casino to reward me the bonus free chips that are owed to me. Over the past 6 months I’ve been playing 7 bit, they advertise a daily cashback reward for ppl that deposit over $100. I have done this countless times since I’ve been a member. I have received VERY few cashback daily rewards. So I finally addressed customer service about this. They offered me a bonus chip and told me that my MANY missing free daily bonuses would be rewarded after the “investigation “ was completed. It’s been 8 days it doesn't take 8 days to calculate how much I’m owed and credit it to my account. I told the casino that 10mbtc would be acceptable. I’ve deposited like $40k and I know I’ve played through SOOOOO much and the bonus goes on losses not deposits, it’s only activated once u deposit over $100 that particular day though.
I think the casino is being lazy and dragging this thing out as long as possible in hopes I just drop it. I will not. 7bits customer service has been on a downhill spiral for some time now and this is just the latest failure. Fix it and issue me my missing credits. This issue has been a problem since I joined and it’s about time they fix it and give me why I am owed.