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Cassino Wazamba

Cassino Wazamba
Ofertas

100% até BRL 3.500 / €500 + 200 Giros extras

Visitar cassino
18+ | T&C Aplicáveis
Nossa classificação CasinoRank
6/10
CasinoRank
Classificação dos jogadores 255 Avaliações
7.8/10
255 Avaliações
Tempo de resposta às reclamações 72 Reclamações
2 dias média 72 Reclamações
O que gostamos
  • Chat ao vivo 24/7
  • Site móvel agradável
  • Pagamentos instantâneos para depósitos e saques
O que não gostamos
  • Chat ao vivo apenas em inglês
Aviso de afiliação

Ganhamos comissão por depósitos via nossos links. Recomendamos apenas cassinos licenciados e avaliados por nossos especialistas. Saiba a verdade. E, então, jogue.

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Por Ligia G.

Detalhes de Cassino Wazamba

Aqui você encontra todos os detalhes sobre esse cassino.

  • Geral
  • Pagamentos
  • Jogos
  • Jogo Responsável
  • Atendimento ao Cliente
Website
https://wazamba.com/br/
Estabelecido em
2016
Licenças
Curacao
Empresa
Araxio Development N.V. Casinos
Programa de Afiliados
WOW Partners
Idiomas
Inglês, Finlandês, Alemão, Húngaro, Norueguês, Polonês, Português, Russo
Tipo de Cassino
Jogo Instantâneo, Celular, Crypto Casino

Informações gerais sobre o Wazamba Casino

Com design gráfico diferente da maioria dos melhores cassinos online, o Wazamba Casino se destaca entre as plataformas de entretenimento. O site oferece navegabilidade exclusiva e intuitiva, com jogos bem distribuídos pela tela, cores chamativas e seções de fácil acesso. Em 2020, a casa recebeu o prêmio “Innovation in Casino” pela SBC Awards. 

Estabelecido em 2019, o Wazamba possui licença de operação emitida pelo Governo de Curaçao. A casa oferece um bônus de boas-vindas generoso, e seu portfólio é composto por seções de cassino online, cassino ao vivo e apostas esportivas.

StallCation

Bônus do Cassino Wazamba

Confira os Cassino Wazamba bônus e escolha o melhor para você.

Descobrir todos os bônus
Bônus Cashback
15% até BRL 20.000 de reembolso para jogadores VIPs
Porcentagem do Bônus 15%
Requisitos de Apostas N/A
Saque Máximo N/A
Mais informações
Solicitar bônus
18+ | T&C Aplicáveis
Bônus de recarga
50% até 5.000 BRL / €700 + 50 giros extras de bônus de fim de semana
Depósito Mínimo €20
Requisitos de Apostas 35x
Porcentagem do Bônus 50%
Mais informações
Solicitar bônus
18+ | T&C Aplicáveis
Rodadas grátis
50 Giros extras semanais de bônus de recarga
Depósito Mínimo €20
Giros Grátis N/A
Requisitos de Apostas de Giros Grátis N/A
Mais informações
Solicitar bônus
18+ | T&C Aplicáveis

Reclamações

Leia as reclamações que outros jogadores deixaram sobre Cassino Wazamba. Saiba mais sobre reclamações.

Mostrar todas as reclamações
Enviar reclamação
Levantamento pendente ha 10 dias
Exmos. Senhores,

Venho por este meio apresentar uma reclamação formal relativamente a vários pedidos de levantamento que se encontram pendentes há muito além do prazo normal de processamento.

Seguem os detalhes:

* 500€ solicitados em 19/04/2026
* 500€ solicitados em 20/04/2026
* 500€ solicitados em 22/04/2026

Todos os pedidos acima mencionados já ultrapassaram o prazo esperado de processamento. Até ao momento, fui apenas informada de que existe um “atraso”, sem qualquer explicação clara ou previsão concreta de resolução.

Gostaria de salientar que já realizei levantamentos com sucesso anteriormente e que a minha conta se encontra totalmente verificada. Assim, não deverá existir qualquer impedimento ao processamento destes pagamentos.

Face ao exposto, esta situação torna-se inaceitável.

Solicito, com a maior brevidade possível:

* O processamento imediato de todos os levantamentos pendentes
* A indicação de um prazo claro e específico para a sua conclusão
* A confirmação de que o saldo remanescente na minha conta não será afetado

Caso esta situação não seja resolvida com a urgência devida, serei obrigada a avançar com reclamações formais através de plataformas públicas como a AskGamblers e junto das entidades reguladoras competentes.

Agradeço que tratem este assunto com caráter de urgência e aguardo uma resposta célere.
Status unsolved Não resolvido
€1,500
Wazamba Casino - Complaint not answered
I am writing to make a formal complaint regarding Wazamba’s handling of my request for permanent self-exclusion due to gambling addiction and the subsequent losses incurred after I had clearly disclosed my gambling problem.
On 6 May 2026 at 08:56 EEST, I explicitly informed Wazamba that I wished to “self exclude on a permanent basis due to a gambling addiction.” Despite this clear disclosure, my account remained active and I was able to continue gambling, resulting in losses after my request had been made.
Under Irish gambling legislation and responsible gambling obligations applicable to licensed operators, once a player discloses a gambling addiction or requests self-exclusion, operators are required to take immediate protective action. These obligations include:
Facilitating immediate self-exclusion.
Closing or restricting the account where requested.
Preventing further gambling activity.
Ceasing marketing and inducements.
Acting where there are reasonable grounds to believe a customer is experiencing gambling-related harm.
Instead of immediately enforcing the exclusion request, I was encouraged to consider temporary cooling-off periods and was asked to reconfirm my decision, while my account remained operational. During this period, I continued to gamble and suffer significant financial losses.
I do not believe Wazamba fulfilled its duty of care or its responsible gambling obligations in my case. My original request was clear, unambiguous, and specifically referenced gambling addiction. The failure to act immediately directly contributed to further losses.
As a result, I formally request:
A full refund of all deposits and losses incurred after my initial self-exclusion request on 6 May 2026.
Written confirmation that my account has been permanently closed and excluded.
Confirmation that my personal details have been removed from all marketing communications.
A copy of Wazamba’s responsible gambling escalation procedures and complaint handling policy.
Wazamba have not answered my complaint sent on the 14th of May 2026.
Chart Pointer
50h Restantes
€2,700
Wazamba Casino - Pending Withdrawal and delayed transaction

Dear ASKGAMBLERS Team,


I am writing to complain about my pending withdrawal request, which I have been waiting for for 6 days.

According to the usual processing times, withdrawals are typically completed within a shorter period, but my payment has not yet been received. I don't think it's worth waiting any longer, if they wanted to send it, they would have sent it long ago.


Here are my details for reference:

< personal information removed >

Withdrawal amount: 40000HUF = 112,98 EUR

Transaction date: 23/05/2026

Transaction id: 1e624341-5a77-4738-a796-42d725ba543f


I would appreciate a clear update on when I can expect the funds to be processed.

Thank you in advance.



Kind regards,

Status unsolved Não resolvido
Ft40,000
Wazamba Casino - Casino will not pay

I put in a withdrawal request on May 3rd. Today is May 13 and no payout all I keep getting told is there are delays and thank you for your patience. I have all chats and emails to support my claim. Their terms of service state 3 days. I have contacted them on numerous occasions and keep getting the run around answer. Everything is an excuse as to why they can’t process the withdrawal. They have even given me excuses that the payment provider was down which it wasn’t because I contacted them. All I want is my funds sent and stop making excuses. After doing a lot of research online it sounds like this happens often there.

Status solved Resolvido
$750
Wazamba Casino - Ignoring and attempts to delay the payment

Hi.

On 03/29/2026, I sent a withdrawal request in the amount of 500 euros, which was successfully credited to my wallet. After that, there were still around 600 euros left on my account, which I also wanted to withdraw, but I couldn't do it right away, because the site has a withdrawal limit of 1 every 24 hours and no more than 500 euros at a time.

Logged in the next day after the call to receive 1 request for withdrawal of 500 euros, and you will receive a notification that the "Account is frozen". Wazamba blocked 600 euros, which stopped at the account after the withdrawal of the first 500 euros.

I contacted the support service, where they told me that they would contact me by email. I haven't received any messages for several days. I found information on the 2nd page about what I did and what the name of the house was. I found out that this is possible due to the fact that Wazamba is called "Requesting payment details for manual withdrawal".

I immediately sent a reply to the message, providing all the necessary details for withdrawing funds to my bank account. Today is 05/06/2026. The funds have not been credited to my account.

I tried to find out how long it takes to pay into the account upon registration, but they did not answer me. I also did not receive a reply to my email stating that I had been contacted at work. I get standard unsubscriptions in the support chat, and it all looks like an attempt to delay time so that I forget and leave them the money I won...

To be honest, I'm shocked that I was lucky enough to win 1,100 euros, 500 of which you sent to my wallet, and the last 600 you decided to simply block the account.

Help me solve this problem so that the remaining 600 euros can be sent to the banking details that I sent to Wazamba in their message in my mailbox.

Thank you.

Status solved Resolvido
€600
Wazamba Casino - Casino not processing withdrawal
Hello,

I would like to report my current situation regarding a casino withdrawal. I have a total of €1,756 in my account, but so far I was only allowed to withdraw €1,500, as that is apparently their maximum limit per transaction. I requested the withdrawal on Sunday at around 10 AM, and I still haven’t received the money.

For now, I am still waiting, but I want to have this publicly documented in case there are any delays or issues. I also have screenshots as proof of my balance and withdrawal request. Additionally, I did not use any bonus funds, so there are no wagering requirements involved.

I hope the withdrawal will be processed properly and without complications, as expected.

If anyone has had similar experiences or knows how long withdrawals usually take, I would appreciate your input.

Thank you
Status rejected Rejeitado
€1,756
Wazamba Casino - Major payment delay

I won 13500$ and im only able to withdraw 750 at a time. The issue is that my withdrawals are taking a very long time, I requested a withdrawal on the 25th of March and its now April 6th. Since I have a lot to withdraw its going to take me ages to withdraw my full win. I already emailed support about this issue but the withdrawal is still pending as of today. I would like help to solve this delay and get my win in a timely manner. Thank you.

Status solved Resolvido
$13,500
Wazamba Casino - Withdrawal still pending review
I made a withdrawal request 5 days ago , the terms and conditions state 1 to 3 days for processing and my withdrawal is still under review , I have reached out to support agents numerous times all just saying there is a delay, support team was very unhelpful refused to state what was causing the delay or how long it would be before the withdrawal would be processed and ended the chat stating to email support what good is it chatting with support and being told them to email to ask the same question , bank transfers are now instant payments it should not take this long to process a withdrawal in this day and age and they are way past the time they state in their own terms and conditions
Status solved Resolvido
€200
Wazamba Casino - Delayer payout of 150 Euro
Dear AskGamblers,

I want to file a complaint for Wazamba Casino. I made a withdrawal request on 23 of March, now it's the 7th day and I still have no information about the payment it says only they are processing it.

The company says it takes 1-3 days for the payment to be paid but this is delayed for no reason. The support keeps saying automatic message that they have a lot of requests and they are working on it. I really like the casino but this has made me very worried since is the first time I have played there and never experienced a delay like this before.

I have seen also some undisclosed complaints here about the company and it's making me more worried thinking I will probably never get my winnings.

I kindly ask for your help so we can find a solution or a response from the casino because this is making me very anxious.

Thank you
Status solved Resolvido
€150
Wazamba Casino - Unjustified 46 day delay of a 29750 HUF refund
I am filing this formal complaint against Wazamba Casino due to an extreme and unjustified delay in processing a refund of 29,750 HUF.

Timeline of events:

February 7th, 2026: I provided my correct bank details (IBAN) via email after a previous technical error.

February 25th: I contacted Live Support, where an agent named 'Tamás' promised high-priority handling and a resolution within 48 hours.

March 25th: It has been 46 days since I provided the correct details, and 1 month since the explicit promise of a quick resolution.

I have received no updates, and my emails are being ignored. My bank (OTP Bank) has confirmed that no funds were ever received or held by them. I demand the immediate processing of my refund and a SWIFT/payment confirmation document.

Update: As of today, March 25th, my account has been locked by the casino with a false claim of too many failed login attempts. This is clearly an attempt to prevent me from accessing my account while my refund is still pending.
Status unsolved Não resolvido
Ft29,750

Raio-X do Cassino Wazamba

Resolvido 56 / 63
Valor médio $2,475
Duração média da reclamação 7 dias
Resposta média 2 dias

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Avaliação do jogador
7.8/10 ● 255 revisões

Principais avaliações de nossos jogadores

tala96 badge
10/10

Very nice casino. Many slots providers, attractive welcome offer and all payment options that a player needs. Very kind support team. Love It!

Prestativo ()
khodtom badge
10/10

In this casino I like the presence of many different games! I really liked the design of the site of the casino! Attracted by the available payment methods! Serving support friendly and competent! Anything negative is not found! Everything suits me!
Wazamba Casino is One of the best at the moment!

Prestativo ()
Pokes79 badge
9/10

I have registered here first just for great bonus on first deposit but then I have found this casino very interesting, they have great looking website with their custom template, their own achievements and hero choosing feature, something new everyone should see! Pretty nice change from all the boring clone casinos of each other :)

No easily available responsible gambling options (account limits, cooldown period, etc.), have to send e-mail manually.
Most bonus offers are not automatically credited to account, have to contact support to get it

Prestativo ()
Ludwator badge
10/10

Very decent and nicely elaborated casino with lots of well known slot machines. Great 24 hour support and lots of deposit options. I can only recommend

Prestativo ()
Igor1992 badge
10/10

The wazamba.com website is the best casino I've ever met. They have nice promotions and the best part is that they have a large selection of games. I recommend this site to everyone because it is easy to use and visually pretty.
They have very fast and friendly service and quick withdrawals to the account. There are no errors on the page that sometimes occur on other pages. If I were to rate a casino site from 1 to 10 it would give 10. Let anyone who reads this website visit wazamba.com because it is really worth to like it immediately and forget about other casinos.
This is the best casino, I highly recommend this casino, I will not give it up anymore because I fell in love is great fun I wish you.

Prestativo ()
Loco187 badge
10/10

Nice casino with a good website design, which is very clear and uncluttered. They have an interesting welcome bonus with 200 freespins and the variety of game providers is great! In addition you will be rewarded with awards for your activity and you earn coins, which can be exchanged in the shop to cash or freespins.

Prestativo ()
agusia1969 badge
10/10

Very nice casino. Many slots providers, attractive welcome offer and all payment options that a player needs. Very kind support team. Never experienced any problems with browsing the website.

Prestativo ()
wiki027 badge
10/10

One of the better casinos. Always available chat, a very large selections of games. Very fast withdrawals. Chat online in other language. Very fast answers

Prestativo ()
proxy21 badge
8/10

I mostly like Wazamba Casino because of the page design that puts the user in a easy situation to choose from all of that providers. But better then that is the Loyalty program, probably the best one that i already used so far.
The support is great, every time they answer in few seconds so as a low stakes player i advice this casino to play and have fun!

Just the wager of the bonus, i think is too much to get a good chance of success in a run without melting the bonus and real money, Besides that i like a lot of this casino.

Prestativo ()
sSilli badge
10/10

Wazamba casino is Best Casino I've had the privilege of playing on the internet. Most Fun Achievements and Great Hero on profile. Fast withdrawal. Thanks

But there must always be some but ... Minimal payments too high. Loading games available at Wazamba Casino often takes too long... You could improve it ...

Prestativo ()

Notícias do Cassino Wazamba

Leia todas as notícias sobre o Cassino Wazamba, fique ligado nas novidades e bônus exclusivos.

Sortudo jogador ganha 1 milhão de euros no Cassino Wazamba
Grande Vitória Sortudo jogador ganha 1 milhão de euros no Cassino Wazamba

Tudo mudou para um sortudo apostador no último dia 3 de junho. Afinal, essa foi a data em que ele recebeu o incrível prêmio de 1 milhão de euros no confiável Cassino Wazamba, aclamada marca da Soft2Bet. De uma outra para a outra a vida do jogador mudou completamente e, aqui, contamos mais detalhes dessa grande vitória!1 milhão de motivos para estar felizÉ impressionante quando um prêmio tão grande sai, especialmente se isso depende exclusivamente da sorte, concorda? Pode até fazer você pensar que existe algo maior! Dessa vez, a sorte bateu na porta de um apostador que jogava em um dos mais de 5 mil títulos do Cassino Wazamba.Isso aconteceu no último dia 3 de junho e, como resultado, o afortunado recebeu um prêmio de 1 milhão de euros no Cassino Wazamba! O nome do jogador não foi anunciado, mas isso não nos impede de celebrar o grande feito.  Boris Chaikin, CEO da Soft2Bet, também mostrou-se feliz pela grande vitória e parabenizou o jogador. “Todos da Soft2Bet gostariam de parabenizar o jogador que teve a dona sorte ao seu lado ao ganhar o prêmio de 1 milhão de euros”, ressaltou Chaikin.Ele ainda acrescentou: “Estamos felizes pelo indivíduo em questão, que faz parte do crescente exército de fãs que curtem uma experiência de entretenimento de primeira classe oferecida pelo nosso aclamado Cassino Wazamba”.Jogos de cassino no WazambaQuando alguém conquista um grande prêmio em cassinos online, outros jogadores também se entusiasmam na esperança de serem os próximos vencedores. Então, vale a pena saber que no Cassino Wazamba você encontrará mais de 5 mil jogos de cassino desenvolvidos por renomadas fornecedoras de software do setor, como Play’n GO, Push Gaming, Yggdrasil, entre muitas outras. Além dos numerosos caça-níqueis online, o site disponibiliza outros tipos de jogos, inclusive salas de cassino ao vivo. Disponível em diversos idiomas, como inglês e português, o Wazamba pode ser acessado pelo computador ou pela maioria dos dispositivos móveis. Se optar por apostar no site dele, aproveite para conferir a nossa avaliação do Cassino Wazamba e conhecer o que de melhor a plataforma tem a oferecer!

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Por Ligia G.

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