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SpinBetter Casino

Nossa classificação CasinoRank
6.7/10
CasinoRank
Classificação dos jogadores 391 Avaliações
Tempo de resposta às reclamações 34 Reclamações
2 dias média 34 Reclamações
O que gostamos
  • Jogos de cassino variados
  • Jogos + de 40 fornecedoras de software
  • Vasta opção de vídeo bingo
  • Processamento de retirada em 24 horas
  • Aceita BRL, criptomoedas, entre outras
  • Suporte via chat online 24 horas
O que não gostamos
  • T&Cs em inglês
Aviso de afiliação

Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.


Detalhes de SpinBetter Casino

Aqui você encontra todos os detalhes sobre esse cassino.

  • Geral
  • Pagamentos
  • Jogos
  • Jogo Responsável
  • Atendimento ao Cliente
Website
https://spinbetter.com/br
Estabelecido em
2019
Licenças
Curacao
Programa de Afiliados
Idiomas
Albanês, Alemão, Bielorrusso, Chinês, Coreano, Croata, Dinamarquês, Espanhol, Finlandês, Francês, Grego, Hindi, Húngaro, Indonésio, Inglês, Italiano, Japonês, Letão, Lituano, Malaio, Norueguês, Português, Romeno, Russo, Sérvio, Tailandês, Tcheco, Ucraniano, Árabe
Tipo de Cassino
Jogo Instantâneo, Celular
Redes Sociais
X, Facebook, Telegram, Instagram

SpinBetter Casino é um dos cassinos online que disponibiliza um grande número de provedores de softwares responsáveis por desenvolverem jogos. Esse é um dos diferenciais, visto que com tantas opções os jogadores podem escolher os melhores caça-níqueis, jogos de mesa, live casino e apostas esportivas no site e criados por Play'n GO, Endorphina, Pragmatic Play, Playson, Betsoft, entre outros. O site está disponível em português e pode ser acessado pelo computador, celular e aplicativo. O cassino é licenciado e regulamentado pelogGoverno de Curaçao.

Países e territórios restritos

Assim como em outros sites, infelizmente há algumas restrições de países, significando que jogadores de determinados países não poderão abrir uma conta. A relação completa de países e territórios restritos pode ser consultada em “mais detalhes do cassino”.

Jogos online

O site é completo quando o assunto são jogos de cassino online. Os usuários vão encontrar os principais caça-níqueis online de fornecedoras como Mancala, Spinomenal, Playson, Endorphina, Belatra e KA Gaming.

Os títulos estão presentes na categoria Jogos de Slots e nas seções de Jackpot, Novo, Popular, Megaways slots, Drops&Wins e ainda Compra de recurso. Se preferir, o jogador pode selecionar os jogos por ordem alfabética, de acordo com a fornecedora de software ou ainda utilizando a ferramenta de busca.

Alguns jogos de slots em destaque são: caça-níquel Sizzling Moon, caça-níquel Take Olympus, caça-níquel Take the Bank e caça-níquel 2022 Hit.

Além disso, há diversas opções de jogos de mesa, como variações de Roleta, Blackjack e Bingo

Cassino ao vivo

Os jogadores poderão visitar a sala de jogos de cassino ao vivo dentro do site. Eles se passam em ambientes que simulam realmente um cassino ao vivo. Todos os jogos ficam abertos 24 horas por dia, sendo hospedados por nomes conhecidos como Evolution Gaming e outros populares. Os jogos incluem Blackjack ao vivo e Baccarat ao vivo.

Cassino para celular

Caso os jogadores desejam experimentar o SpinBetter Casino pelo celular, isso é totalmente possível. Independente de qual dispositivo você acessar, não é necessário efetuar o download de algum aplicativo, e sim, somente ter o seu navegador web atualizado.

Muitos recursos que você encontra na versão web estarão disponíveis na versão mobile, isso faz com que os jogadores possam jogar seus jogos favoritos de qualquer lugar, diretamente do seu celular. 

Suporte

Caso você necessite de algum suporte, pode ficar tranquilo que a equipe de suporte ao cliente do cassino estará pronta para te atender. O suporte via chat online é a melhor forma para você tirar suas dúvidas ou resolver qualquer tipo de problema. O serviço funciona 24 horas, todos os dias.

Além disso, pode-se utilizar o formulário de contato online ou enviar um e-mail para o cassino, porém, com um tempo de resolução mais elevado.

Imparcialidade e segurança

O SpinBetter Casino utiliza tecnologia de criptografia de última geração, garantindo que os dados confidenciais dos jogadores sejam sempre mantidos em segurança quando transmitidos pelos servidores do site.

Além disso, o gerador de números aleatórios também é utilizado para garantir que os jogos sejam completamente justos, sem nenhuma chance de manipulação.

Jogo responsável

O SpinBetter Casino apoia o jogo responsável. Por esse motivo, somente pessoas com 18 anos ou mais podem realizar cadastro no site.

Além disso, o site disponibiliza como ferramenta de controle a opção de autoexclusão. 

StallCation

Reclamações

Leia as reclamações que outros jogadores deixaram sobre SpinBetter Casino. Saiba mais sobre reclamações.

Mostrar todas as reclamações
SpinBetter Casino - Endless impractical verification loop blocking winnings
I am filing this complaint to seek assistance in withdrawing approximately €4,884.40 in legitimate funds that SpinBetter is withholding through an impossible verification process.

Important Context: I specifically chose to play at SpinBetter after seeing its positive rating and reputation on the AskGamblers website. I trusted this platform's assessment, which makes my current experience with the casino's withdrawal practices particularly disappointing and concerning.

Here is a chronological account of the events:

Initial Failed Withdrawal (€684.40): I requested a withdrawal of €684.40 back to my deposit credit card. Support insisted the payment was sent, but it never arrived. I explained that my credit card cannot receive direct payments (only IBAN transfers). Instead of offering a solution, they demanded an official bank rejection letter for a transaction that never appeared—a document that is impossible to obtain.

Blocked Winnings (€4,200): While awaiting a resolution, I continued playing and won approximately €4,200 on roulette. The moment I attempted to withdraw a small portion (€280) in cryptocurrency, my account was flagged, and I was instructed to contact the Security Department.

Impossible Verification Loop: Despite being a previously verified user, I was asked to resubmit my ID, credit card photos, and finally, a single photo of me holding my ID and a device displaying our email dialogue. I complied with this impractical request. Their only response was a copy-pasted request for the "same photo," with no specific feedback on what was allegedly incorrect. My polite requests for clarification have been completely ignored, creating a deliberate stall.

My Demand: I have cooperated fully with every request. I demand that SpinBetter successfully processes my full withdrawal of approximately €4,884.40 to a valid payment method of my choice.
staus Resolvido
€4884.4
SpinBetter Casino - Account verification and withdrawal delay

My account at SpinBetter Casino has been blocked since 7 November.


I have fully cooperated with all verification requests. I submitted all documents requested by the casino, including my ID, bank account details

and bank statements. Despite providing all documents, my account remains blocked and I am unable to withdraw my funds in the amount of 2951.04 PLN.

The casino informed me that video verification is required. I was provided with contact details for a VIP manager on Telegram to arrange the appointment.

However, the VIP manager informed me that the video verification date must be scheduled by the support team via email.

Since then, I have been receiving repeated, automated responses from support without any specific video verification date.

Last week, I discovered that an email with a video verification appointment scheduled for 12 November was delivered to my spam folder. I did not refuseverification and remain fully willing to complete it.

After discovering this, I immediately contacted support and requested a new video verification appointment, suggesting 15 or 16 December. My emails have been ignored since then.

I am fully willing to complete video verification immediately. However, the casino has not provided a new appointment date and continues to withhold my funds.

I believe this is an unreasonable delay and an abuse of the verification procedure. I kindly request AskGamblers’ assistance in resolving this issue

and helping me receive my withdrawn funds.

cart-pointer
51h left
zł2951
SpinBetter Casino - Casino unable to present a functional withdrawal option

I hereby submit a formal complaint against SpinBetter Casino (Curaçao-eGaming license) under your AGCCS process. Despite following all instructions and pursuing every avenue with the operator, I have been prevented from accessing legitimately won funds—47,779.98 SEK in deposits plus ~70,000 SEK in winnings—in clear breach of Curaçao’s regulatory framework.

1. Summary of Issue

• Total Deposits: 47,779.98 SEK (all “receipt of payment” transactions between April 2–25, 2025)

• Unwithdrawn Winnings: ~70 000 SEK

• Core Problem: No workable withdrawal method was ever provided, despite exhaustive support requests and verifications.

2. Withdrawal Failures

I made 14 withdrawal requests that were “Unable to withdraw funds”:

• First failed attempt: Request №3426095643 on 08 April 2025 at 07:49

• Last failed attempt: Request №3435825607 on 11 April 2025 at 00:27

3. Verification as Advised

Per SpinBetter’s customer-support guidance, I completed all requested verifications:

• Paysafecard account verification

• Neteller account verification

• SEPA bank transfer details verification

I retain email evidence showing them confirming each verification and promising this would unlock a withdrawal channel. Four days later, they abruptly declared only cryptocurrency withdrawals possible—an option I never would have selected and which was not part of my original signup terms.

4. Unilateral Change of Terms

• On registration, SpinBetter offered multiple withdrawal methods (Paysafecard, Neteller, bank transfer, etc.).

• Without notice, they amended the terms to insist on cryptocurrency-only withdrawals, contrary to fair-play and transparency standards.

5. Attempts via SpinBetter Complaints Department

• On April 11, 2025, following support advice, I formally lodged a complaint with the SpinBetter Complaints Department.

• Since then, I have sent numerous follow-up emails—all ignored.

6. Regulatory Breach under Curaçao’s LOK & ADR Policy

Under the National Ordinance on Games of Chance (LOK) effective December 2024, Curaçao-licensed operators must provide an Alternative Dispute Resolution (ADR) mechanism for unresolved player complaints. ADR providers are independent, CGA-approved, and their decisions are binding on the operator; any non-cooperation must be reported to the Curaçao Gaming Authority .

SpinBetter’s refusal to furnish a functional withdrawal method—and their complete non-response to both customer support and formal complaints—constitutes a material breach of these license conditions.

7. Request to AskGamblers (AGCCS)

Please:

1. Register this case under AskGamblers Casino Complaint Service.

2. Contact SpinBetter Casino on my behalf to demand an immediate, non-crypto withdrawal solution.

3. Escalate to your approved ADR provider if SpinBetter fails to comply.

4. Seek full restitution of my deposits (47,779.98 SEK) plus my unwithdrawn winnings (70,000 SEK).

I have attached all pertinent documentation:

• Full transaction logs (deposits & failed withdrawals)

• Email threads confirming my verification steps (Paysafecard, Neteller, SEPA) and their instructions

• Screenshots of the original withdrawal options presented

I’m seeking help from Askgamblers to mediate in this matter, since Spinbetter keeps ignoring me.

staus Resolvido
kr1000

Estatísticas de Reclamações

Resolvido 29
Valor médio $ 1,679
Duração média da reclamação 8 dias
Resposta média 2 dias

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Avaliação do jogador
9.2/10 391 revisões

Principais avaliações de nossos jogadores

Completely amazing casino, customer service, and unique rewards system! Fast deposits and withdrawals, a lot of deposit methods, friendly support and VIP manager ;) Casino is progressing, new games were added recently. Active and sociable community.

Dear chuckke, Thank you for your positive review! We're thrilled that you had a fantastic experience with SpinBetter. Your support means a lot to us, and we're committed to continuously improving our platform to exceed your expectations. Thank you for being a valued member of our community, and we look forward to providing you with more enjoyable moments in the future. Best regards, SpinBetter Team

user avatar

Good banking, many convenient features in navigation, and a great choice of games from quality providers. Perfect and very gentle support agents. They are pretty cool!

Dear Kawa_49, Thank you for your positive review! We're thrilled that you had a fantastic experience with SpinBetter. Your support means a lot to us, and we're committed to continuously improving our platform to exceed your expectations. Thank you for being a valued member of our community, and we look forward to providing you with more enjoyable moments in the future. Best regards, SpinBetter Team

user avatar

In my opinion, spinbetter casino with a lot of experience, is a solid, specific and honest brand, I recommend, fast payouts. I play often and I know that I will not be disappointed.

Luckily I can't say anything bad about it. But if I had it's my opinion that bonuses shouldn't be for own turnover but that's the only point to this worth.

Dear Mariusz1313, Thank you for your positive review! We're thrilled that you had a fantastic experience with SpinBetter. Your support means a lot to us, and we're committed to continuously improving our platform to exceed your expectations. Thank you for being a valued member of our community, and we look forward to providing you with more enjoyable moments in the future. Best regards, SpinBetter Team

user avatar

The best casino there is, with fast deposits, and withdrawals. Great contact on telegram with Roman VIP. Frequent low wagering bonuses. I recommend it with all my heart.

Dear Mami2608, Thank you for your positive review! We're thrilled that you had a fantastic experience with SpinBetter. Your support means a lot to us, and we're committed to continuously improving our platform to exceed your expectations. Thank you for being a valued member of our community, and we look forward to providing you with more enjoyable moments in the future. Best regards, SpinBetter Team

user avatar

Nice casino. quick deposits and withdrawals. A lot of games. Free spin wheel every day. There could be more game distributors, that's what I miss. Because the games are a bit limited.

Dear Magda, Thank you for your positive review! We're thrilled that you had a fantastic experience with SpinBetter. Your support means a lot to us, and we're committed to continuously improving our platform to exceed your expectations. Thank you for being a valued member of our community, and we look forward to providing you with more enjoyable moments in the future. Best regards, SpinBetter Team

user avatar

Great casino!!!! I started when it was called Casino Z and I am with you to this day. A variety of games, a very large selection of producers, and among them my favorites :-)).
And the bonuses, yes, they are great and quite often.
It is true that trading with your own funds, but the requirements are not excessive. I highly recommend it

Unfortunately, your live chat works very hard to your disadvantage.
Employees do not help, and instead, they always send the same "rules" to everyone, which either send an e-mail to the support, or the standard and 80% of the responses "The casino reserves the right to refuse without giving a reason". They don't even check what we're talking about. And that's the only downside...

Dear Anaanka , Thank you for your positive review! We appreciate your feedback and apologize for the minor issues you faced. Rest assured, we're actively working to address and resolve them. Your satisfaction is our priority, and we look forward to providing you with an even better gaming experience in the future. Best regards, SpinBetter Team

user avatar

I have known this casino since the days of Casino Z and it was at a high level, and after changing the name of the casino, it surpassed itself in general. There are more bonuses and gifts of all kinds, and the withdrawal of funds has become simply lightning fast, regardless of whether it is a cryptocurrency, electronic wallets or bank cards. If you want to have a great time and still get a quick and solid jackpot, then you are just here.

Dear AveMaria666, Thanks for the kind words! Sincerely, SpinBetter Claims Department.

user avatar

SpinBetter casino, in my opinion, is one of the best. It has a very simple and clear website and applications. It offers a lot of game producers, it offers many deposit and withdrawal methods, and in case of any problems, their consultants are available 24/7.
In my opinion, this casino is really worth attention and worth recommending.

Dear Jarominek, Thank you for your trust! Sincerely, SpinBetter Claims Department.

user avatar

I've been playing in this casino for a long time. I can highly recommend them because of the wide range of games. Large selection of payments and very fast payouts. Customer service is helpful. There is also a daily free wheel of fortune with prizes without a wager.

Dear Marcelka1123, Thank you for your feedback! Sincerely, SpinBetter Claims Department.

user avatar

A great casino that gives you a lot of possibilities. Spinning the free wheel every day to win interesting prizes is already a big plus, plus extra bonuses and promotions. Support at a mega high level copes with any problem. The best thing is that they pay out winnings in max 15 minutes! Respect

Dear chorabek, Thanks for the kind words! Sincerely, SpinBetter Claims Department.

user avatar

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