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Golden Star Casino

Nossa classificação CasinoRank
1/10
CasinoRank
Classificação dos jogadores 138 Avaliações
Tempo de resposta às reclamações 11 Reclamações
2 dias média 11 Reclamações
O que gostamos
  • + de 2.500 jogos de cassino
  • Retiradas rápidas, em 24 horas
  • Diversos métodos de pagamento
  • Suporte 24 horas, em português
O que não gostamos
  • Poucas opções de jogos de mesa
Aviso de afiliação

Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.


Detalhes de Golden Star Casino

Aqui você encontra todos os detalhes sobre esse cassino.

  • Geral
  • Pagamentos
  • Jogos
  • Jogo Responsável
  • Atendimento ao Cliente
Website
https://goldenstar-casino.com/pt
Estabelecido em
2012
Licenças
Curacao
Empresa
Programa de Afiliados
Idiomas
Alemão, Búlgaro, Chinês, Coreano, Croata, Esloveno, Espanhol, Finlandês, Francês, Grego, Hindi, Húngaro, Inglês, Italiano, Japonês, Norueguês, Polonês, Português, Russo, Tcheco
Tipo de Cassino
Jogo Instantâneo, Celular
Programa VIP / Fidelidade
VIP Program
Redes Sociais
Facebook, Telegram, Instagram, X, WhatsApp

Golden Star Casino é um dos cassinos online que tem mais de 2.500 jogos de cassino produzidos pelas melhores operadoras de jogo, como NetEnt, Betsoft, Habanero, Mr. Slotty, SoftSwiss, iSoftBet, GameArt, Qucikfire, Thunderkick e Amatic. O site está disponível em diversos idiomas, inclusive português. O cassino pode ser acessado pelo celular e há uma área de cassino ao vivo para jogadores que gostam da sensação de um cassino real. O Golden Star Casino é licenciado e regulamentado pelo governo de Curaçao. 

Países e territórios restritos

Jogadores de alguns países não podem se registrar e muito menos jogar valendo dinheiro real devido algumas restrições. A relação completa de países e territórios restritos pode ser consultada em “mais detalhes do cassino”.

Jogos online

Um dos diferenciais do site Golden Star Casino são as ótimas fornecedoras de caça-níqueis online que o site oferece para os jogadores. Platipus, Booongo, Spinomenal, Playson e Bgaming estão entre as principais delas. 

Os slots podem ser encontrados logo na página principal do site e também nas diversas categorias disponíveis, incluindo novos jogos, jackpots, bonus buy e jogos cripto. Se preferir, os usuários podem selecionar o jogo preferido de acordo com a fornecedora ou ainda por nome, utilizando a ferramenta de busca. 

Entre os jogos mais populares, estão caça-níquel Lion Gems: Hold and Win, caça-níquel Joker's Coins: Hold and Win, caça-níquel Christmas Big Bass Bonanza, caça-níquel Aztec Magic Megaways

Vale destacar que o Golden Star ainda oferece jogos de mesa populares. Entre os destaques estão bacará, blackjack, roulette, vídeo poker, bem como suas variações. 

Na seção outros, os jogadores podem acessar diversos títulos de vídeo bingo, jogo do bicho, keno online, crash games e jogos de prêmio instantâneo.

Cassino ao vivo

O site ainda apresenta uma variedade de jogos de cassino ao vivo. Nessa área, há diversas opções de salas, todas com transmissão simultânea e crupiês reais. 

Quem gosta de tentar a sorte em um ambiente mais interativo e imersivo, poderá contar com diferentes tipos de jogos ao vivo, como roleta, blackjack, bacará e poker. 

Cassino para celular

O Golden Star Casino é muito prático e acessível, o que significa que pode ser utilizado por meio de vários dispositivos, não somente em computadores. 

Os jogadores podem jogar caça-níqueis por smartphones e tablets, tanto de sistemas iOS quanto Android, uma vez que o site é otimizado para navegadores mobile. Além disso, todos os demais serviços do cassino estão disponíveis para celular, como suporte, registro de conta e promoções. 

Suporte

Quem precisar de ajudar ou tirar dúvidas poderá contar com a equipe de atendimento ao cliente do Golden Star. A maneira mais rápida e fácil é por meio do suporte via chat online, que funciona 24 horas, todos os dias e está disponível em português

Ainda é possível enviar um e-mail para o cassino ou contatá-lo por meio de número de telefone internacional. Há ainda uma seção de FAQ com respostas para perguntas mais frequentes. 

Imparcialidade e segurança

O site é protegido com a tecnologia de criptografia SSL que mantém as informações confidenciais dos jogadores seguras e protegidas. O cassino foi auditado pelo iTechLabs, um laboratório de testes de certificação para sistemas de jogos online.

Isso significa que os jogos de cassino encontrados no Golden Star Casino utilizam gerador de números aleatórios, o que garante resultados imparciais e justos o tempo todo. 

Jogo responsável

O Golden Star Casino apoio o jogo responsável. Por isso, o site só permite acesse a pessoas com 18 anos ou mais e oferece aos usuários ferramentas de controle.

Tais ferramentas permite estabelecer limites de depósito, aposta, perdas, bem como criar períodos de pausa/intervalo e até mesmo realizar a autoexclusão.

StallCation

Reclamações

Leia as reclamações que outros jogadores deixaram sobre Golden Star Casino. Saiba mais sobre reclamações.

Mostrar todas as reclamações
Golden Star Casino - Refund delayed declined
Dear AskGamblers Team! I'm writing a complaint because i have troubles getting my money from Golden Star casino! I stumbled upon the website, and decided to sign up. Before signing up I have asked their live chat whether if I'm allowed to place bets from Finland , which they have confirmed therefore I've signed up. Once the deposit went through however I couldn't place any bets. I contacted their customer service via Live Chat and they were not able to resolve this issue. Next I wanted to withdraw my money however I was denied, due my profile was not verified yet. I verified it and after verification they have told me that I can't withdraw my money unless i wager 3x times the deposited amount. Therefore they've directed me to send an email to their customer service from which i've later received that due to geo-restrictions I am unable to wager my money. So at this point I couldn't withdraw my money due to the fact that I was unable to wager because of their geo-restrictions. After that the customer team asked me to provide my bank account details which I did. They've told me that the issues has been forwarded to their payment provider however they could not tell me a definitive timeline how long would it take to review my case. Furthermore I've read the casino's Terms and Conditions and I could not find a paragraph where it says players from Finland are not allowed to participate. Secondly I was mislead by their live chat as they have told me that I can place a bet from Finland, which they've admitted in their apologising email. Lastly if this is the case why am I able to open their website from Finland if they have geo-restrictions? So therefore I think it is completely unreasonable for them to hold my deposited 200 euros as I was mislead by them, furthermore I can not fulfil their wagering requirements due to geo-restrictions, so my money is stuck with them. I would like to ask Golden Star Casino to provide an immediate payback of my deposited funds as they are holding my money wrongfully. 4 days have been passed and there is still no information from them.
staus Resolvido
€200
Golden Star Casino - Withdrawal Nightmare
Hi there
I have been playing at this casino for quite sometime and without any decent withdrawal up until now. I didn’t have any issues for the small amounts withdrawn (ie. $50 through to $300). But I finally had a win of $1400 yay but have had nothing but problems. It’s been terrible. I used the normal withdrawal method (Visa card) as I have always done with them (same card also) and same card at all other casinos (never any issues). So I withdraw the $1400 and it gets ‘canceled’. Yes I ensured the play through requirements were met as always. I asked why it was cancelled and was told it was an ‘issue’ with my bank and to contact my bank. I did and my bank advised there was no issue on their end and I had never heard of this ‘bank issue’ before. So, I tried again, it was ‘cancelled’ again. I’m told the same thing and told to use another withdrawal method. I try a smaller amount of $400 on my usual Visa card and it also was ‘canceled’. A million messages later and no one is making sense and my frustration is through the roof as I ask for a manager but no one will help. They tell me to now use a bank withdrawal instead. Ok, by this stage I just want it done. I go through the process of giving my bank details plus required screen shot of proof of bank account (statement). I get a message to say my withdrawal again canceled. Now indeed my frustration has hit the roof. I was told that my statement screenshot wasn’t accepted by the finance department yet I did everything correct and as asked. I complained and asked to speak with a manager. The live chat rep then said she ‘convinced’ the finance department to accept my submitted document and that the withdrawal has been approved and processed. It hasn’t. It still sits as pending days later and I ask why is it still sitting as ‘pending’ and not ‘approved’ when I was told it was approved and I got told that they were ‘waiting to hear from my bank’. I have never heard of this either and I’m at my absolute wits end. It’s been a terrible experience with a casino I have been a long time loyal player with. It’s not right nor fair to do. Please help. Thank you kindly
staus Resolvido
$1400

Estatísticas de Reclamações

Resolvido 9
Valor médio $ 7,211
Duração média da reclamação 21 dias
Resposta média 2 dias

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Avaliação do jogador
7.2/10 138 revisões

Principais avaliações de nossos jogadores

I am extremely happy with the site. They go above and beyond to help players and they are very generous with bonus. I can’t think of anything they don’t do. Payout is extremely quick and I couldn’t be more satisfied with Everything

I don’t dislike anything. I am very happy with the service and I don’t know why there is even a dislike section for this site. Very very happy and I don’t know what else to say except great job guys!!!

Dear CS776998, Thank you so much for these kind words about Golden Star Casino! We are happy that you appreciated our generous welcome package and quick payouts. We do our best to provide each player only with positive emotions :) Thank you for playing in our casino! Warm regards, Golden Star Casino team

user avatar

Good payouts, I like to play the variety of slots they have and it's very reliable. They do pay when its time to payout and the bonuses are great. This is one of my favorite online casinos and I play alot of different ones.

Dear BBJOHNNY47, Thank you for your feedback! We are extremely happy that you are satisfied with our wide selection of slots and fast withdrawals. Hearing that you've been traveling through a lot of online casinos yet found ours to be at the top brings tears of joy. We appreciate your trust! Warmest regards, Golden Star Casino Team

user avatar

Excellent support assistance, easy for deposits and serious and correct in withdrawals. Games with fantastic, excellent image, I loved the graphics of the slots. I recommend it.

Dear LUKASZPL, We are grateful for your kind words about Golden Star Casino. We really appreciate that you like our customer service and easy cashouts. As well, we always try to enrich our casino with newest and hottest slots to provide you only with positive emotions playing in our casino. Wish you the best day :) Warm regards, Golden Star Casino team

user avatar

Excellent support assistance, easy for deposits and serious and correct in withdrawals. Games with fantastic, excellent image, I loved the graphics of the slots.
I recommend it.

Dear LUKASZPL, We are so happy that you enjoy playing at our online casino! Thanks for the recommendation, and we wish you the best of luck to enjoy our fast withdrawals many more times in the future ;) Warm regards, Golden Star Casino team

user avatar

i really like Golden Star Casino because the have a lot of good Slots and a very friendly support and a nice Bonus
The Interface of this casino is nice and it is a good place to win good moneys

Dear BASTI233, Thank you so much for your kind words! We are extremely happy that you are satisfied with our platform, our bonus offers, and customer support. We will continue doing our best! Thank you for staying with us! Kindest regards, Golden Star Casino Team

user avatar

Nice friendly staff that have always been willing to resolve any issues ive had. User friendly site and layout that is mobile friendly. Good range of games. Easy to withdraw winnings and its totally legitimate so no stress depositing and withdrawing. My fav casino

Dear AMAYZIE, We are happy that you had such a great experience with us! Our support team and work really hard to provide each player with really friendly support. We'll make sure to keep up the good work ;) Thank you for these kind words, wish you the best of luck! Warm regards, Golden Star casino team

user avatar

Excellent support assistance, easy for deposits and serious and correct in withdrawals. Games with fantastic, excellent image, I loved the graphics of the slots.
I recommend it.

Dear GJAIDARM, We appreciate you taking time and describing your experience on Golden Star Casino! We work hard to constantly update our casino with interesting slots. Moreover, our support team do their best to provide each player with fast and concise answers. Wish you the biggest winnings :) Warm regards, Golden Star casino team

user avatar
Usuário inativo
4/10

I come by in this casino from time to time. New games came and they are awesome. I can only play this in PC because mobile version is NOT GOOD. When I navigate this site, I have no problems, the features are good.

Still need to add something more fun in the bonus. They should be more creative I guess. Because PROMOTIONS and BONUSES delight players like me. But I have no problems with playing their games.

Dear STEPHANA, Thank you for your honest review! We value our customer's feedback and we are doing our best to provide support and entertainment our players are looking for. We are working on having more exciting bonus offers for our players in the near future. Wish you the best of luck! Warmest regards, Golden Star Casino team

user avatar

Great variety of games quick loading good graphics good promos. I read a lot of favorable feedbacks about Golden Star Casino so I decided to give it a try. IMPRESSIVE, because it has a lot of payment methods.

Not avail in australian dollars when depositing so deposit bonus is $10 deposit in Australia we have to put $15approx For me, maybe they should add more bonuses, something fun and exciting like game tournaments something like that. But still the games are great and I have no problems on playing them.

Dear MMISEK50, Thank you for complimenting our variety of available slots and their optimization. We always try to improve our website, add new games and promos to make the experience even better for the players. Moreover, we are pleased that you are enjoyed with the availability of our payment systems. We provide lots of bonuses for our players in our welcome package, loyalty program and lottery. Thank you for reviewing Golden Star casino. Wish you only the biggest wins :) Best regards, Golden Star casino team

user avatar

Golden star casino I feel good with this casino, I have been playing with them for several years, I have never had problems of any kind and they pay immediately in a few minutes for me it's ok

Dear LUIVINGE27, We are so happy that you chose our online casino, thank you for your kind words. We do our best so that you do not face any difficulties playing in Golden Star casino. Have a wonderful day :) Best regards, Golden Star casino team

user avatar

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