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Cassino Betzest

Classificação dos jogadores 416 Avaliações
Tempo de resposta às reclamações 53 Reclamações
2 dias média 53 Reclamações
O que gostamos
  • Vários métodos de retirada
  • Design agradável para celular
  • Filtros simples de jogos
O que não gostamos
  • Fornecedores de software limitados
  • Suporte via chat online indisponível em português
  • T&C em inglês
Aviso de afiliação

Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.


Detalhes de Cassino Betzest

Aqui você encontra todos os detalhes sobre esse cassino.

  • Geral
  • Pagamentos
  • Jogos
  • Jogo Responsável
  • Atendimento ao Cliente
Website
https://www.betzest.com/ptb
Estabelecido em
2018
Licenças
Curacao
Programa de Afiliados
Idiomas
Inglês, Finlandês, Alemão, Norueguês, Português, Espanhol
Tipo de Cassino
Jogo Instantâneo, Celular

O Cassino Betzest é um cassino online que oferece uma vasta seleção de jogos, incluindo caça-níqueis, jogos de mesa e apostas esportivas. Os jogadores podem escolhê-los por fornecedor, como Microgaming e NetEnt. O site está disponível em vários idiomas, como inglês, português e espanhol, e é possível jogar instantaneamente por meio de um navegador da web. Os jogadores também podem aproveitar o cassino para celular. O Cassino Betzest é licenciado e regulado pelo governo de Curaçao.

Restrição de países e territórios

Infelizmente, existem algumas restrições de países. A lista completa de países restritos pode ser encontrada em “Mais detalhes do cassino”. Os jogadores também devem se certificar de que as apostas são legais em sua jurisdição antes de efetuarem o registro neste cassino.

Jogos Online

Os jogadores podem aproveitar um portfólio de caça-níqueis de vídeo de diferentes fornecedores de jogos líderes de mercado. Microgaming, NetEnt, GameArt são alguns deles. Os caça-níqueis podem ser encontrados na seção cassino. Também é possível filtrá-los de acordo com algumas categorias — popular, novo, fornecedor, entre outros. Os jogadores podem se divertir com alguns dos jogos mais famosos, como African Sunset, Castle Blood, Dragon KingEl Toreo e Caligula.

Além disso, os membros têm acesso aos jogos de mesa clássicos do cassino. Os jogadores podem fazer suas apostas em Roleta, Blackjack e jogos de pôquer como Texas Hold’em, disponíveis 24 horas por dia.

Por fim, os membros ainda podem tentar a sorte em jogo de cartas, como o vídeo pôquer. Apostas esportivas, inclusive ao vivo, também são oferecidas pelo cassino.

Jogos ao vivo

Agora, os jogadores que apreciam a emoção de um cassino ao vivo também têm acesso à seleção de jogos do Cassino Betzest. Eles são comandados por crupiês reais e estão disponíveis em diferentes intervalos do dia, permitindo a todos a oportunidade de curtir os seus jogos favoritos.

Jogos para celular

O cassino também dispõe de caça-níqueis para celular que podem ser acessados de qualquer lugar! Basta fazer login por meio de smartphones e tablets para aproveitar uma seleção dos jogos de cassino mais populares. Não é necessário baixar nenhum aplicativo, mas apenas utilizar um navegador de celular compatível para apostar o quanto quiser.

Suporte

Os jogadores que precisarem de assistência podem enviar um e-mail ou usar o formulário de contato no site. O cassino ainda oferece suporte via chat online, mas o recurso está indisponível em português no momento.

Segurança e imparcialidade

Com relação à segurança, os membros podem ficar tranquilos. O cassino utiliza um alto nível de serviços de criptografia, verificado pela COMODO Limited para ajudar a proteger dados pessoais, financeiros e confidenciais dos jogadores.

Também é utilizado um gerador de números aleatórios para garantir resultados imparciais.

StallCation

Reclamações

Leia as reclamações que outros jogadores deixaram sobre Cassino Betzest. Saiba mais sobre reclamações.

Mostrar todas as reclamações
Betzest Casino - Stalling my winning 33500 CAD
Hello Askgamblers Team

Please bear with me as this going to be fairly long complain about the nightmare experience I am facing at BetZest Casino .
I signed up on June 5 at BetZest casino since it has a very good rank in your website and licensed by MGA .
I deposited $200 without enrolling in any bonus and I was lucky to have a big win on Immortal Romance slot .

I submitted all the documents needed as any typical Casino asked for KYC and the nightmare started on June 6 .

They asked for extra documents like 2 selfies , passport and Diver license , Bank statement for 3 month .

Long Story short , after 8 days and on June 14 , my account was verified .
Once I asked for withdrawal transaction , they Declined it and their excuse that I have to submit documents proves Source of wealth and source of funds .

Excuse me !! I only deposited $200 in your casino and According to the Anti-money laundering (AML) legislation and the Financial Intelligence Analysis Unit (FIAU) implementing procedures on customers who deposit over €2,000 which is not applying on my case .

Again , Long story short I submitted all documents prove my SOW and SOF in order to withdraw my money even I am not convinced and Finally my account was fully verified.

I was expecting after a nightmare I lived for 10 days I will be able to withdraw my winning according to T&C that I can do 2 withdrawal transaction for 1000 Euro each ( around $1470 Cad dollar )

Another nightmare come up when I process a withdrawal transaction for 1000 euro ( 1477 Cad dollar ) . I was able to do one withdrawal . I send an email to Finance department and explained what I am facing . They replied to me after 12 hours that I can’t process 2 transactions at the same time . I need to wait 1-5 days for the first transaction to be process and received then I can do another transaction .
I attached a screenshot of their T&C that I can do 2 withdrawal transaction for $1000 Euro daily and it’s not mentioned the excuse that I have to wait 1-5 days for the first transaction to be proceed and received in order to be able to process the second one .But as usual they ignore my email .

I suggested to use my ecoPayz account to be able to withdraw 2 transaction for €1000 each daily since it mentioned on payment section that it takes 1-3 hours but they said it’s not available for time being .

I send another suggestion to use MuchBetter for withdrawal since it takes 1-3 hours to be process 2 withdrawal transaction but they ignore my email .

so you can see from I mentioned above that BetZest doing their best in delaying to process my withdrawal transaction by creating excuses , make me go through extensive security check even I only deposited $200 in a faith of keep me playing and loose my winning .

The funny is I only did one withdrawal transaction for €1000 ($1477 CAD ) so far on June 15 and It process at same day and I received it on June 17 but when I try to to process another transaction at same day of receiving , the first withdrawal transaction was still in a pending status on my casino account so it disables me to process another one .
I sent them an email and confirmed the payments has been been received but Finance team said they have no control on interac system and only merchant can remove it so I need to wait .

I am sure they are kidding me ! They treat me like I never played online . I’ve been playing 15 years and using interac for the last 4 years in other casinos and never had problem . I always received it between 24-36 hours except at BetZest .

Askgamblers , I still have $33523.65 CAD in my casino account and I am only asking BetZest to be committed for their T&C which is enabling me to process two withdrawal transaction for €1000 each ( $1475- 1477 CAD ) on daily basis by using interac , EcoPayz or MuchBetter payment method .

I won’t be able tolerate their tricky scheme to withdraw €1000 every 3-5 days which would take me 5 month to withdrawal my total balance .

Askgamblers , I would like to thank you in advance for reading this, and again I am only counting on your fair judgment and I am willing to provide any further information you might need to prove my decency .
staus Rejeitado
$33526.65
Betzest Casino - Betzest is making verification of my account impossible
Could I get help from here regarding my verification process on Betzest? My phone number can't be verified as they claim they can't reach me when trying to call it, but on a previous encounter via their live chat they requested another number which I gave them. Then they said the same thing about not getting through to me but it later went through after much pestering on them to try to reach me, she asked for security questions which I answered all correctly and they said they would relay my messages to their finance team.

What is more than strange and suspicious is that they are saying they can only call me on the number I provided via email. That comes after they already called to that another number THEY suggested we should try. I have been called from out of the country (Nigeria) multiple times by my friends all over the world on same days they claim they can't get through and even provided them with proof that my mobile number is working perfectly. They suggested to contact my phone operator which I did and they told me everything is normal and calls abroad should work normally (as they have from my friends).

Also they have requested 3 months bank statements which I delivered immediately but those statements don't include postal code which my bank also confirmed is the case as I asked it from them. I had to go to the bank to get a reference letter that confirms my accounts postal code so I can send it to Betzest (which includes their current address) but they still didn't approve it at first place. Actually I don't know what the situation with that is at the moment as now the problem is with getting that phone call from them.

This has been going on for already like 1 and a half month and feels like they are only bullying me coming up with different requirements after another to get my account verified.

You can call me too so you could prove them wrong that my phone cannot be reached. I've told them to call at least dozen times and every time they claim they can't reach me. Then I tell my friends from abroad to try to call me and everything works like it should do.

I attach you couple of chats with them so you can see how it goes every time I try to contact them. And also there is my bank account statement where you see that postal code is not visible and also not available so I went to my bank to get a signed reference letter for them.

As a casino I don't have any complaints about them but this verification process has made me so stressed out.
staus Resolvido

Estatísticas de Reclamações

Resolvido 49
Valor médio $ 1,838
Duração média da reclamação 5 dias
Resposta média 2 dias

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Avaliação do jogador
8.7/10 416 revisões

Principais avaliações de nossos jogadores

One of the most versatile platforms available on the market. From sports betting to casino games, both with live options, not to mention virtual sports, the range is really diverse.

Casino does not offer slot tournaments and in live betting section. There is no live broadcast. Overall, I have nothing more negative to write about this casino.

Betzest is my favorite betting site since I saw them on the net, good sportbook and excellent casino games, but most of all 10 stars goes to their live support. Very professional and fast chat help about any questions. For now Betzest are the best.

I have nothing negative to say. For this time I play at Betzest I have nothing bad to say. There are no problems at all with them. Just continue like you do now and that is it.

Heaps of bonuses all the time which is great customer reward. The format of the website I quite like and also the many, many options of different forms of things to wager on. Also great customer service.

I like the transaction system where you can separate sports and casino money within the casino. There is a quick support 24/7 team what helps you with any question. Many freegames without deposit. Big choice of slots in the casino.

There is actually nothing to complain about except that the verification took me almost a week and the winnings from the bonus are limited to 10 € max to payout anything above that :(

There are lots of slot games that I played here. It is a very decent site, no nonsensical pop-ups or adds or any of some sort. They give the best service for me. I didn’t have problems with the deposits because they offer a wide range of options that I can use wherever I am. The live chat support is very reliable too.

A good online casino is characterized by taking its customers very seriously. But then you must feel good as a player at your chosen online casino. The casino games must run well, you must be able to deposit money and have it paid out easily. These points are completely in order at BetzestCasino. Customer service is also easily and quickly accessible. You can ask any question here, and you will always receive a neat and tidy answer. You notice that the customer is certainly king.

Maybe something to look at why you do not get a mail if you have deposited money. Think it strange because you should get that I think myself, but otherwise I have nothing bad to report.

Great experience. Signed up a few weeks back and hit a solid 500x win. Passed the wagering requirements, kept going and hit a massive 2500x, followed by a few 1000x...(one on €5 cad stake) After attempting withdrawal sent in the docs as requested, had great help, from live chat support. After approval I had the money in my account 2 days later.

Have already recommended to several friends. Have tossed a fair bit back in, hit a few, cashed out for just under 1k which hit my bank within 2 days.

Great site. Great support.

Nothing really, as I have no reason to leave any negative comments about BetzestCasino!
They haven't given a single problem since I registered with them

Site is clean and functional. Their customer service reply is usually prompt.. although the other day it took 16mins to reconnect to it after I got disconnected from it while speaking to a rep, I got put back in the waiting queue of about 100 people at the time.

They won't pay any no-deposit wins untill you make more deposits (even if you've deposited before) and the max win is 10€, you can't play any of the no-deposit wins either. Absolute garbage terms. Won't check documents for days until prompted.

At first glance more than generous bonuses, read T&C and prepare your butthole incase you happen to win or better yet, avoid.

Dear Sir, We are very sorry for the inconvenience You won 67€ from the our Christmas Presents, and only 10€ would be added to your account at your first real withdraw. As you know our rules state that you have to minimally deposit once and wager it before to withdraw winnings from free promotions It seems you enjoyed all our everyday December offers and it seemed nothing wrong until the confiscated winnings. The maximum win from ANY FREE SPIN is 10€ and i repeat only those would be added in your first real withdraw. The other winnings were considered a breach so that's why were confiscated. Our support is prompt and we are paying relatively fast the winning players, but in your case your win exceeded the limit from no deposit bonuses. Having said that, please let me know regarding anything that we can do to make your experience more enjoyable at our platform. We are again very sorry for the inconvenience Kindest regards, The Casino Team

user avatar

The New Christmass Calendar is very fun and the offers are very good. Betzest Casino is an amazingly amazing Casino!
Just incredibly nice customer service! My winnings were paid at lightning speed!
Seriously, never had problems with Betzest

Nothing to dislike! Never ever had any problems with Betzest!!!
150 characters must be used so I'm struggling to meet this requirement here! No matter how deep I dig, there is nothing negative about my personal experience with Betzest!!

Find this online casino to be a simple and easy layout to manoeuvre and get to the games I like playing online. I find their promotions especially the wagering requirements awesome and supposedly easy to wager.

I think that there are no many drawbacks, except the minimum deposit required to withdraw the FS winnings, the rest is more than fine. Wagering requirements on first deposit bonus is a solid 50x which is awfully steep.

Dear Sir, Thank you for your review and the kind words, we appreciate it and we are doing everything to improve even more. Just a kind reminder about our deposit bonuses, they have a wagering requirement x35, just the free play has it x50. Thank you very much once again Kindest regards Casino Manager

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