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Cassino Betzest

Item: Cassino Betzest
Rating: 1
Author: Ligia G.

Classificação dos jogadores 416 Avaliações

8.7/10

416 Avaliações

Tempo de resposta às reclamações 53 Reclamações

2 dias média 53 Reclamações

O que gostamos

Vários métodos de retirada
Design agradável para celular
Filtros simples de jogos

O que não gostamos

Fornecedores de software limitados
Suporte via chat online indisponível em português
T&C em inglês

Aviso de afiliação

Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.

Ligia G.

Detalhes de Cassino Betzest

Aqui você encontra todos os detalhes sobre esse cassino.

Geral
Pagamentos
Jogos
Jogo Responsável
Atendimento ao Cliente

Website

https://www.betzest.com/ptb

Estabelecido em

2018

Licenças

Curacao

Empresa

Betomall Limited

Programa de Afiliados

Betzest Affiliates

Idiomas

Inglês, Finlandês, Alemão, Norueguês, Português, Espanhol

Tipo de Cassino

Jogo Instantâneo, Celular

Métodos de Depósito

Visa, MasterCard, Neteller, Skrill, Boleto

Taxas de Depósito

Não

Métodos de Saque

Visa, Neteller, Skrill, Transferencia Bancaria Local, Boleto

Taxas de Saque

Não

Limite de Saque

EUR 250.000 por dia, EUR 500.000 por semana

Moedas

Dólar australiano, Real brasileiro, Dolar canadense, Euro, Coroa norueguesa, Dólar neozelandês, Dólar americano

Tempo Pendente

24 horas

Tempos de Saque

Carteiras Eletrônicas 0 a 1 hora
Transferências Bancárias 3 a 5 dias
Pagamentos com Cartão 3 a 5 dias
Saques aos Fins de Semana Não
Ganhos de Jackpot Progressivo None

Provedores de Jogos

Games Global, NetEnt, GameArt, RCT Gaming, Red Rake Gaming, Spinomenal, WeAreCasino, SurGames, Just For The Win, Playson, Booming Games

RTP

Auditado publicamente

RNG Testado

Não

Jackpots Progressivos

Não

Recurso de Histórico de Jogo

Não

Ferramenta de Limite de Depósito

Sim

Ferramenta de Limite de Aposta

Sim

Ferramenta de Limite de Perda

Sim

Ferramenta de Limite de Tempo/Sessão

Sim

Ferramenta de Autoexclusão

Sim

Ferramenta de Pausa/Tempo de Descanso

Sim

Ferramenta de Reality Check

Sim

Teste de Autoavaliação

Sim

Bloqueio de Saque

Não

Participação em Registro de Autoexclusão

Não

Chat ao Vivo

24/7

Suporte por E-mail

[email protected]

Seção de Perguntas Frequentes

Não

O Cassino Betzest é um cassino online que oferece uma vasta seleção de jogos, incluindo caça-níqueis, jogos de mesa e apostas esportivas. Os jogadores podem escolhê-los por fornecedor, como Microgaming e NetEnt. O site está disponível em vários idiomas, como inglês, português e espanhol, e é possível jogar instantaneamente por meio de um navegador da web. Os jogadores também podem aproveitar o cassino para celular. O Cassino Betzest é licenciado e regulado pelo governo de Curaçao.

Restrição de países e territórios

Infelizmente, existem algumas restrições de países. A lista completa de países restritos pode ser encontrada em “Mais detalhes do cassino”. Os jogadores também devem se certificar de que as apostas são legais em sua jurisdição antes de efetuarem o registro neste cassino.

Jogos Online

Os jogadores podem aproveitar um portfólio de caça-níqueis de vídeo de diferentes fornecedores de jogos líderes de mercado. Microgaming, NetEnt, GameArt são alguns deles. Os caça-níqueis podem ser encontrados na seção cassino. Também é possível filtrá-los de acordo com algumas categorias — popular, novo, fornecedor, entre outros. Os jogadores podem se divertir com alguns dos jogos mais famosos, como African Sunset, Castle Blood, Dragon King, El Toreo e Caligula.

Além disso, os membros têm acesso aos jogos de mesa clássicos do cassino. Os jogadores podem fazer suas apostas em Roleta, Blackjack e jogos de pôquer como Texas Hold’em, disponíveis 24 horas por dia.

Por fim, os membros ainda podem tentar a sorte em jogo de cartas, como o vídeo pôquer. Apostas esportivas, inclusive ao vivo, também são oferecidas pelo cassino.

Jogos ao vivo

Agora, os jogadores que apreciam a emoção de um cassino ao vivo também têm acesso à seleção de jogos do Cassino Betzest. Eles são comandados por crupiês reais e estão disponíveis em diferentes intervalos do dia, permitindo a todos a oportunidade de curtir os seus jogos favoritos.

Jogos para celular

O cassino também dispõe de caça-níqueis para celular que podem ser acessados de qualquer lugar! Basta fazer login por meio de smartphones e tablets para aproveitar uma seleção dos jogos de cassino mais populares. Não é necessário baixar nenhum aplicativo, mas apenas utilizar um navegador de celular compatível para apostar o quanto quiser.

Suporte

Os jogadores que precisarem de assistência podem enviar um e-mail ou usar o formulário de contato no site. O cassino ainda oferece suporte via chat online, mas o recurso está indisponível em português no momento.

Segurança e imparcialidade

Com relação à segurança, os membros podem ficar tranquilos. O cassino utiliza um alto nível de serviços de criptografia, verificado pela COMODO Limited para ajudar a proteger dados pessoais, financeiros e confidenciais dos jogadores.

Também é utilizado um gerador de números aleatórios para garantir resultados imparciais.

Reclamações

Leia as reclamações que outros jogadores deixaram sobre Cassino Betzest. Saiba mais sobre reclamações.

Mostrar todas as reclamações

Enviar reclamação

Betzest Casino - Delayed Payment and Restricted to create ticket or chat

I have had one pending withdrawal for a while I see is still pending, no way that I create ticket to support it appears to be "restricted to create a ticket" !! No live chat to ask them and no way also to send them emails. Gmail tell me that their support email doesn't exist or rejects my email so what's happening with this casino I don't know?

Resolvido

€50

Betzest Casino - Support closed and cannot be reached, balance active

I opened an account about 1 week ago. Deposited 100 Euros and my current balance is now 2829,74 Euros.

I tried 2 verify my account but when I uploaded the required documents, I was told that there was a technical issue and I should contact the support line. I reached the live chat and was here asked to attach the documents to them and they would forward it to the financial department.

The day after I was unable to reach the live chat. It seems to have been shut down, and I cannot reach it from device or computer, logged in or not. The support mail registered on the site is [email protected], but it is not possible to write to this address as it does not exist. I also tried to send a mail to the support group when I was logged on the site, but it now say that I have been “restricted fro creating a ticket”.

It seems very suspicious that I am able to reach the live chat one day and the all of a sudden all contact is impossible.

I hope you can help me

Não resolvido

€2829.74

Betzest Casino - Neverending verification

Hi. I have tried to verify my account with betzest since October of 2021. They have dragged it out and out. When I tried to withdraw again today they responded with rejection the withdrawal and "The documents and account are under review. Your account is being checked by our sportsbook risk team. You will be notified of the latest news." This is the same message I received when sending a withdrawal request 24.03.2022. I have sent them all requested documents months ago. I hope askgamblers can help me here.

Resolvido

€6965

Betzest Casino - Game stuck after losing almost $2,000 and they won't help

I was playing Rome: Caesars Glory.

I put about $ 2000 in it when I finally got the bonus game, the game suddenly turned off there is no communication with betzest, instead of chat it sounds like a machine.

not only that, this game allows you to collect caesars which give you an extra bonus and I almost had 275 collect on a bet of $ 8-10 which will generate any win, i add photos and answer betzest.

I try opening this game on betzest from 10 different devices, searches etc nothing works.

lays that they are waiting for a response from the playson, they did not contact them at all, today they send email game works fine that's not work at all on my account!!

Resolvido

$511.73

Betzest Casino - Stalling my winning 33500 CAD

Rejeitado

$33526.65

Betzest Casino - Delaying payment and verification

HI!

Betzest casino is delaying my payment and the verification process. First time I tried to withdraw 18.4.2021 and immediately got an email stating that I need to send a bank invoice containing payments to betzest finance team ([email protected]). Understandable so i sent them.

After this I wait 6 days without response so I decide to send a chat through their site asking about the verification and they just boldly answer "please wait for response" and closed the chat. 2 days go by and I get an email stating again that I need to send a bank invoice AND a selfie of me holding my drivers's license and a piece of paper writing BETZEST with the current date in it. Sooo I did that and got a response that the verification is on its way...

All this trouble and wait have taken 9 days now, and I still haven't got my 1000€ withdrawal back.

Resolvido

€1000

Betzest Casino - EcoPayz withdrawal impossible, support not helping

They are making problems with the withdrawal of funds. Verified account, payment made by Ecopayz. I have been trying to withdraw funds to Ecopayz since April 18 and keep getting an error. Support still promises to fix the problem and wait patiently but nothing changes. In the chat, all they say is that the matter has been transferred to some department and that's it.

All necessary documents and screenshots have been sent.

Resolvido

€250

Betzest Casino - Betzest is making verification of my account impossible

Could I get help from here regarding my verification process on Betzest? My phone number can't be verified as they claim they can't reach me when trying to call it, but on a previous encounter via their live chat they requested another number which I gave them. Then they said the same thing about not getting through to me but it later went through after much pestering on them to try to reach me, she asked for security questions which I answered all correctly and they said they would relay my messages to their finance team.

What is more than strange and suspicious is that they are saying they can only call me on the number I provided via email. That comes after they already called to that another number THEY suggested we should try. I have been called from out of the country (Nigeria) multiple times by my friends all over the world on same days they claim they can't get through and even provided them with proof that my mobile number is working perfectly. They suggested to contact my phone operator which I did and they told me everything is normal and calls abroad should work normally (as they have from my friends).

Also they have requested 3 months bank statements which I delivered immediately but those statements don't include postal code which my bank also confirmed is the case as I asked it from them. I had to go to the bank to get a reference letter that confirms my accounts postal code so I can send it to Betzest (which includes their current address) but they still didn't approve it at first place. Actually I don't know what the situation with that is at the moment as now the problem is with getting that phone call from them.

This has been going on for already like 1 and a half month and feels like they are only bullying me coming up with different requirements after another to get my account verified.

You can call me too so you could prove them wrong that my phone cannot be reached. I've told them to call at least dozen times and every time they claim they can't reach me. Then I tell my friends from abroad to try to call me and everything works like it should do.

I attach you couple of chats with them so you can see how it goes every time I try to contact them. And also there is my bank account statement where you see that postal code is not visible and also not available so I went to my bank to get a signed reference letter for them.

As a casino I don't have any complaints about them but this verification process has made me so stressed out.

Resolvido

Betzest Casino - No withdrawal methods available

I've been trying to withdraw from my account for over 1 week. Initially it was refused because they said that the neteller was unavailable, then I asked for an alternative to withdraw they say that all forms of withdrawal are unavailable, but continue to accept deposits in those same forms.

I have € 2796 in balance, being unable to make withdrawals since 1 week, the department says it will resolve the matter but they don't say anything, and when I go to the chat the answer is always the same that I have to wait for.

I do not think it is moral to accept deposits but to reject payments by any method.

This is my problem, I can't withdraw in any way.

Resolvido

€2796

Betzest Casino - 2751e stuck because of software glitch

Hi, I redeemed a bonus on Betzest and completed it according to the terms more than two weeks ago. However, the money got stuck as bonus money and I can’t withdrawn it.
Chat support says this is a software bug and promised that someone would be in contact with me by email. However I have not received any response or even a possible timetable for remedying the matter. When trying to send them email I always receive a reply that says I should contact chat support (who always says that someone will contact my by email).
It's now over 2 weeks since I contacted them first time of this matter.
Could you help me?

Resolvido

€2751

Estatísticas de Reclamações

Resolvido 49

Valor médio $ 1,838

Duração média da reclamação 5 dias

Resposta média 2 dias

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Avaliação do jogador

8.7/10 ● 416 revisões

Principais avaliações de nossos jogadores

Budder84

há 6 anos

10/10

The variety of games are extraordinary. The layout is easy to find game I want. Deposit options are ones I can use. Casino games are enticing. They give free spins and no deposit bonuses almost every day be sure to join the mailing list.

There is actually nothing to complain about except that the verification took me almost a week and the winnings from the bonus are limited to 10 € max to payout anything above that :(

Ruki2001

há 6 anos

6/10

They have a huge selection of games I like to play. Almost every day they have some new bonus promotion. It is easy to find everything on-site you need. They have live support and many deposit methods. I like that you can transfer casino money to the main balance so I can control my gameplay better.

Chat support helped me 3 of 10 times I needed them. Bonuses, at least for me, were dodgy... I contact chat support, ask them if I will get the bonus (100%), they confirm it, I deposit and then they say they have technical problems and I can't get the bonus... This happened 2 times.

Last time I have played I won 200$ and made a withdrawal. The next day I log in and money is back on my account. I had to contact chat support to find out they again have technical problems but this time with cashing out to Visa... They cancelled my withdrawal and didn't bother to notify me about it.

schwede666

há 6 anos

9/10

Different languages avaible in the lobby, that's always nice to have. The casino has so many games, slots, etc. from classics to brandnew with detailed list-/sort-/display-function. And they have a very good betting-site as well including live-bets and virtualbets with nice and animated graphics and statistics. Every day different promotions are running and Betzest is really giving it to you, mostly without a deposit needed, Best example is this years xmas-calendar with lots of freespins, freebets, etc.

To be honest I'm missing at least some more winnings or one outstanding win worth it to withdraw. Maybe next year ! And in my opinion they are offering so much detailed information on the site, less would be more.

Chowkah

há 6 anos

9/10

- very good promotions (advent calendar, ...)
- fair wargering requirements
- friendly customer support
- many games available
- live casino and sport betting available

- live support just available from 9:00am
- bonus must be claimed via live chat and cannot be redeemed automatically
- no overview on bonus progress

jnaytowhow

há 6 anos

8/10

The New Christmas Calendar is surprisingly fun and offers seem better than most casino. I Think Betzest Casino is a very amazing Casino! :)
Never afraid to ask them anything because I always get extremely nice customer service! My winnings were paid with super speed!
I have never had problems with Betzest and don't think I will.

Nothing. I have no reason to leave any negative comments about Betzest Casino!
They haven't given a single problem since I registered with them. :) Love The Casino.

MartynOFF

há 6 anos

10/10

I really like the casino logo) But seriously: a very decent selection of games, an excellent support team, it is possible to test the games before making a deposit (I'm talking about providing bonuses without a deposit), and such promotions from this casino are quite common.

As for the cons, I did not notice those! Perhaps in the future I will encounter any shortcomings, but I think that these will be easily solved little things.

Wuffel83

há 6 anos

9/10

The Live Support is - when online - super fast and competent, bonus and free spin issues are uncomplicated and fair solved, no deposit free spins from advent calendar available for everyone, not just depositing players.

Free spin winnings that get added to your balance on next withdrawal instead of being able to play further, although I can right now speak only about advent calendar no deposit spins!

Lartsa

há 6 anos

10/10

The casino has many different slots and the site offers you good bonuses. Bug free website with a clean design. I think it is a really good casino! The customer service works perfectly and you get quick answers to your questions.

I don't have any negative things to say about this site. Maybe if I had to think real hard about something bad I would say that when I made first deposit and wanted the money to casino it gave it to my betting. But when I asked can they change the money to my casino they did it fast.

czernejfelix

há 6 anos

10/10

Betzest casino, is my best casino for playing no deposit bonuses. I like to play your casino Christmas calendar bonuses and too fine is weekly bonuses with no deposit free spins. All ways ready play here? Go go go :) Too from small winning from free spins no deposit, I win higher money. Thank you.