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BaoCasino

Nossa classificação CasinoRank
1/10
CasinoRank
Classificação dos jogadores 73 Avaliações
Tempo de resposta às reclamações 11 Reclamações
1 dia média 11 Reclamações
O que gostamos
  • Sem limites de retirada em alguns métodos de pagamento
  • Vários métodos de retirada disponíveis
  • Design agradável para celular
O que não gostamos
  • Restrições para alguns países
  • Suporte via chat online indisponível em português
Aviso de afiliação

Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.


Detalhes de BaoCasino

Aqui você encontra todos os detalhes sobre esse cassino.

  • Geral
  • Pagamentos
  • Jogos
  • Jogo Responsável
  • Atendimento ao Cliente
Website
https://www.baocasino.com/pt
Estabelecido em
2019
Licenças
Curacao
Empresa
Programa de Afiliados
Idiomas
Inglês, Alemão, Português, Espanhol, Francês, Russo, Japonês, Finlandês
Tipo de Cassino
Jogo Instantâneo, Celular, Crypto Casino

O BaoCasino é um cassino online em que os membros podem desfrutar de jogos caça-níqueis, jogos de mesa, cripto jogos, além de cassino ao vivo. O cassino conta com vários fornecedores de jogos que incluem grandes nomes como: NetEnt, Play'n GO, Quickfire, Yggdrasil Gaming e Amatic. Além de português, o site tem suporte em vários idiomas (como inglês e espanhol) e pode ser acessado instantaneamente por meio de um navegador da web ou pelo cassino para celular. O BaoCasino é licenciado e regulado pelo governo de Curaçao. 

Países e territórios restritos

O cassino possui algumas restrições de países. A lista completa de países restritos/permitidos pode ser encontrada em “Mais detalhes do cassino”.

Jogos Online

Os jogadores que gostam de caça-níqueis de vídeo contam com uma grande variedade jogos e cada um deles pode ser facilmente identificado pelo seu software. Alguns dos mais famosos podem ser encontrados aqui, incluindo NetEnt, Play'n GO e Quickfire. Para facilitar a navegação, o mecanismo de busca permite filtrar os resultados por fornecedor ou jogos favoritos. Entre os títulos estão incluídos os caça-níqueis Starburst, Twin Spin, Dead or Alive, Vikings Go Berzerk e o Reactoonz

Há também, é claro, alguns jogos de mesa para jogadores que querem apostar em algo diferente. Existem vários jogos de blackjack e roleta, além de jogos de pôquer como o Casino Stud Poker e o Cassino Hold'em. 

Finalmente, quem gosta de apostar com cartas pode experimentar a seleção de jogos de vídeo pôquer disponível. É possível acessar jogos como Aces and Eights, Aces and Faces, Bonus Deuces Wild e Joker Poker. 

Cassino ao vivo

O BaoCasino também conta com um cassino ao vivo que inclui jogos em tempo real da Evolution Gaming. Os crupiês organizam os jogos ao vivo, 24 horas por dia, incluindo Blackjack, Roleta e Dragon Tiger. 

Jogos para celular

O site está disponível para ser acessado de qualquer lugar. Assim, os membros podem fazer login e jogar em seus dispositivos móveis, smartphones e tablets. Os jogadores não precisam se preocupar em fazer o download de um aplicativo. Para a sua experiência ser perfeita, os jogos já estão otimizados para navegador móvel.

Suporte

Os jogadores que precisam de ajuda e assistência podem utilizar o suporte via chat online do cassino, tanto pelo computador quanto por dispositivos móveis. O atendimento está disponível 24 horas por dia, 7 dias por semana. No entanto, esse recurso não é oferecido em português. Além disso, ainda é possível usar o formulário de contato online e enviar um e-mail para suporte adicional. 

Segurança e Imparcialidade

Quando se trata de segurança, o cassino usa um alto nível de criptografia SSL e métodos de firewall. Os dados confidenciais são sempre criptografados antes de serem transmitidos pela internet.

Eles também usam um gerador de números aleatórios para garantir aos jogadores a certeza de que os jogos disponíveis aqui são imparciais.  

StallCation

Reclamações

Leia as reclamações que outros jogadores deixaram sobre BaoCasino. Saiba mais sobre reclamações.

Mostrar todas as reclamações
Closed my account with €5,000 balance accusing me of 'money laundering'
Hello!

I have found out about this Casino a while ago and deposited a bit.

Then I won a nice amount in a Slot game. Casino asked me for a lot of documents which I all send them. They asked for:
- Front ID
-Back ID
- Proof of Address
- Photos of my Credit Card
- Selfie of me, my ID and a Note of paper with "Hi Bao"

I submitted ALL of these documents. Then they said they will check within 1 Hour. when i logged in again in the evening (20th of september, 18:58) I received the notice that my account is disabled. (see attached image) . Also chat wrote me: " Natalie, your account needs additional examination. Within this time your player account is closed per administration's decision."

I Submitted a complaint on Friday already but it was rejected from askgamblers team because I need to give them time to finish investigation. I totally understand this!

So I have waited until Wednesday (25th of September) then the chat told me:

"Earlier, we sent a letter to your email.
We want to inform you that your account in our casino was closed per administration's decision and the funds were confiscated. Our security system has discovered that you participated in fraudulent action (in particular, money laundering). According to the rules of our casino, we reserve the right not to process withdrawals in a case of fraudulent and illegal activities (including participation that would be in breach of the law in your local jurisdiction).
For more information refer to this link (section "Anti-Fraud Policy"): https://baocasino.com/terms-and-conditions"

Now I can not login and can not withdraw my money. I have no Idea what that means and I have just used my personal credit card to deposit and my Coinbase Account.

Please see all attachments of Chat and the notice of account closure.
staus Rejeitado
€5000
Declined withdraw - Submitted everything asked
So,

I used many Direx casinos this past week, and I had no real issues depositing/withdrawing, except on BaoCasino. Keep in mind I never use bonuses and I checked the box to not use any bonus.

I submitted the documents asked but then I declined my withdraw because I had to make a 75 more wager (3x the deposit for some reason) on a 1200 total deposit (500-350-350).

I did an extra 200 euro wager just to be sure, and then I declined again asked for more documents (selfies etc. even though all other Direx Casinos accepted me) and I submitted a new withdraw request which declined, and this time was about wagering an extra 1400 euro... I tried to find my history bets but I can't go back to all history, I only can see the last 100 of bets history or so (some slots), according to support this is because I have set a cooling off period, so that's ok. Support told me that I have wagered 2200 (photo attached), but anyway, now I'm stuck to have to play 1400 euro on a 1900 withdraw.

After some research and talking with the support, I found the term that specifies about the 3x wagering of the LAST deposit, which in my case, it was 350 euro (not 1200). And still it doesn't say that you will not get paid, I attach this term for your convenience.

So according to support, if you have made a 5k deposit, and you lost it on first bet, your next 200 euro deposit need to be wagered 50x (10k euro) to be able to make a withdraw, again, no a no-bonus deposit.

Well I'm ok if that is the case and I'll just wager the rest of 1400 and be done with this casino, but reading their term doesn't feel correct, and it doesn't even say that, and I feel like I have to wager 350x3 (1050 euro) which I did (2200 total wager, plus I think the 75EUR first request was to complete the wager on the 350 deposit).

I attach the e-mails saying the wager amounts needed to cover. No more deposits did after the first withdraw request.

I let you decide what is wrong/correct in this case :)
staus Rejeitado
Delays/Excuses For Withdrawal
I signed up recently on Bao and deposited close to $2500 via EcoPayz. I was lucky enough to win a good amount and requested a first cashout in line with their daily maximum cashout limits. This is when the problems began - my withdrawals have been returned to my account 3 times:

1. First, it was because they said I didn't verify my email, which I did, so I did it a second time and then manually.
2. Second, they said it was because I needed to do increments of $1000, which I did, but these were still rejected.
3. Third, they now claim they have technical issues with EcoPayz, but offer no timeframe for resolution or further information.

They said I could attempt a withdrawal via iDebit (which I can't use) or Visa refund but only offered two obscure banks in Canada where this is possible, neither of which I have an account at (and are located in other provinces). I have offered to be paid out via BTC, EcoPayz or Wire Transfer.

There may indeed be technical issues, but they have no shown any proof of this and no one from their team has provided me with anything more than generic "technical issue" messages, nor can they say when it will be fixed. It seems to be like an excuse, as they can easily contact their white label provider to arrange for another way to complete the payout.

Unfortunately, I must warn other players not to play here as it appears they have issues paying out (but no issues taking deposits), despite the fact that they promise ultra fast payouts and their recent reviews even say this.

Any help AskGamblers can provide would be greatly appreciated - thank you.
staus Resolvido
$8000

Estatísticas de Reclamações

Resolvido 6
Valor médio $ 1,748
Duração média da reclamação 45 dias
Resposta média 1 dia

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Avaliação do jogador
8.4/10 73 revisões

Principais avaliações de nossos jogadores

An honest, open, transparent casino with cool slots. I think Bao is the most honest casino and worthy of the top 3 best casinos. Friendly team, always tell you. It will not be difficult to get a win on any card and online wallet. Thanks Bao!

Dear SHYLOV.DIMA, Thank you for such kind words from the whole team of Bao Casino! We work hard to make our players enjoy every moment they spend with us and reviews like yours motivate us even more! We wish you lots of luck and winnings with Bao Casino ;) Warm regards, Bao Casino team

user avatar

The casino has a pretty fast registration process that is done in about a minute as you can enter your information later on whenever you want, but if you want to play Live Casino you will be redirected to the page immediately where you have to enter your info.
The Promotions on the site seems nice for players who play Slots with a fair amount of wagering and their Tournaments look very attractive with low wagering limits if you win some prize but I decided to do raw deposit without taking any bonuses and went to play some Live casino but later on switched to Table games and was really surprised how many games they offered with a lot of different providers.

I was doubting which payment method to use because the minimum you can deposit using VISA is 5eur but for SKRILL is 15 not sure why but I decided to stick with a SKRILL and made a deposit, it didn't go that well after 30minutes I lost my balance on table games mainly because I got too greedy and didn't know when to stop maybe I had to use "Gambling Limits" option they are offering and set up my loss limits or session limit which is a really nice from them to help the players in any way they can.

It's good to see that they award players with their "Quest" something that looks as loyalty programs and you don't have to be a High roller to get some of the prizes which aren't bad at all, so they take care about normal players too.
Great verification system that every casino site should implement nowadays, being able to upload your documents via the site and not send emails. Live support answers fast most of the times but once I waited for about a 30minutes late at night and got no answer but maybe there was some maintenance as they state the support is online 24/7, I had a couple of questions and they helped me in a matter of minute so the response time is good.

Really don't like having limits while having a bonus and it makes me feel uncomfortable being limited to bet maximum 1E on a single bet and kinda makes me feel like I am not having a freedom that's why I didn't want to claim the bonus hopefully it gets changed in the future plus on all of that x40 wagering while betting maximum 1EUR seems too much.
Tournaments page is nicely done but there is none for Live casino games as I can see maybe something could be done and it.

Dear COPYYY, We are delighted that your first experience with Bao Casino has been so smooth and do hope that you'll keep playing and winning with us! Let us just explain why there are certain limits for the welcome bonus package. Every online casino has to protect itself from bonus abusers, and we cannot possibly know if a player who's just registered is one of them. But you are indeed right that once you take part in our loyalty program and tournaments the prizes have pleasingly low wagering requirements. Moreover, we have interesting bonus offers available all the time with pretty tempting conditions, so make sure to check our website and your e-mail! Thank you for such a detailed review of what you liked at our online casino: it will surely come in handy for other players ;) Wishing you lots of luck, Bao Casino team

user avatar

Cashed out €100(-€15 deposit) from the AG €10 coins offer. Had more than €200 at some time, but because wasn't sure if the rule for withdrawal of no deposit bonus winnings apply decided to go for €300 or stop when drop to €100.
The live chat-agent Carmen was really helpful and fast when I requested her help to speed up the verification.
This offer is great and one of the reasons I nominated this casino for AskGamblers rewards :)
Thanks!

There wasn't confirmation email sent.
The requirement for selfie upload. This is a common thing for the Direx N.V casinos, even whithout bonus use, but still is too much.

Dear GOTHMOTH, Congratulations on your winnings and the first withdrawal from the whole team of Bao Casino! We aim at providing the fastest verification, the most helpful support and tempting bonus offers, so our team couldn't be more happy that you were satisfied with your experience at Bao Casino! Also, thank you for giving us your feedback on the verification process. As every respectful online casino, we just want to make sure that all rules are met so that the players could enjoy their game in the safest environment. Uploading a selfie is a normal procedure just to make sure that you are the real person whose documents are uploaded. We hope that you'll stay a loyal player with us and luck will never leave your side ;) Warmest regards, Bao Casino Team

user avatar

Works well and looks good. Easy and quick to join and I was playing in 20 minutes. This is a casino that inspires trust and supports lots of providers. Not all games work for all countries I think. Bonus asks too much to play it properly so seven out of ten is the best I can give them this month.

Dear RODDERZ, Thank you for such kind words! We are delighted to hear that you've been enjoying our fast registration and interesting design. Our design team is putting a lot of effort into it. Also, we have been working on a lot of new bonuses and exciting offers, so stay tuned! Thank you for your trust! Warmest regards, Bao Casino Team

user avatar

Found this casino trough askgamblers, and haven't encountered any mayor flaws. They have very quick withdraw system and document verification. Design and website's functionality is very customer friendly. And all my favorite games/providers are here!
They have good tournaments/quests, which give good (sometimes unnecessary) insentive to play more. Us I understand live chat is not 24/7, but haven't been in situation where they don't answer me.

Don't take the welcome bonus!! Wagering is unreal, imo. Just deposit your own money and don't take the shinning key chain in front of your face. Also the cat is a bit creepy...

Dear AMBERANDFRIENDS, Thanks a lot for your time, we value your opinion, as it helps us grow and develop. We strive to provide the fastest and easiest verification and withdrawals for our players. In addition, we work hard to constantly diversify our slots and providers list to keep our players' experience exciting all the time. Concerning the live chat support option, it is available 24/7, so feel free to contact us whenever you need assistance! As for the welcome bonus, we would like to assure you that there is a lot of players who manage not only to wager the bonus but also to get substantial winnings with it. Make sure to check our other bonuses, as we constantly update the website and send out e-mails with tempting offers ;) Sending love from the whole team of Bao Casino!

user avatar

Bao casino was a newly added casino on AskGamblers. I signed up here a few weeks ago. The website design looks dark and purple. These bright colored casinos are not for me. They are part of the Direx N.V casino group which means they can be trusted, and your winnings are safe.

They have a huge game collection, like Elk Studios, Play 'N Go, Netent, Betsoft, Amatic, QuickSpin and many more. I think one of the biggest collections in some of the Direx N.V group of casinos. Not only that, you can play in a wide range of currencies and they support a majority of the deposit methods.

Registration was a breeze as I was signed up and logged in in less than 1 minute including email verification done. With that I immediately uploaded my docs for verification. 1 day later I saw the documents were untouched until I got in touch with live chat and said they check documents once I requested a withdrawal.

Live chat seems to be available to me most times at odd hours as well, but I do not think its 24 hours. They are straight and clued up, however I did not want to hear what they have to say.

A few weeks after my registration I claimed the welcome offer which was 100% bonus and 20 spins. The bonus was added and x40 wagering apply. Minimum deposit was 10 euro which was awesome, and I claimed it right away. Used e-wallets as with Direx N.V e wallets are useable to claim welcome offers.

Overall this casino looks like it has what it takes to make it to the next level of buzzing the internet. I have not made a withdrawal yet as my first time I was very unlucky. I deleted my docs eventually as nothing still has been done, however I know I'll deposit here again and make sure to verify then just incase I win something small.

Dear FIEKIE247, Thank you for your detailed review of Bao Casino. We do appreciate you taking time and explaining each of your points. We work hard on constantly updating the list of available providers of slots so that our players had something exciting to discover every day. We also want the deposits and withdrawals to be as easy and convenient as possible, that is why we offer a wide range of methods which will suit everybody. We are delighted that there were no difficulties with registration and playing your welcome bonus. Concerning the live chat support option, let us assure you that it's available 24/7, so there should be no difficulties with getting help whenever you need it. We hope that you'll continue playing at Bao Casino and are sure that the next time will be much luckier ;) Warm regards, BaoCasino Team

user avatar

I had a great time playing at Bao Casino. They had so many games to play with and their payment options are amazing as well. It was smooth sailing through and through. If you use bitcoin, try their ‘crypto games’. I agree with the casino’s high ratings on here.

I don’t have any complaints so far, but if we’re listing negatives, I think their home page is a bit too crowded for me. There’s too much going on. That’s my only concern so far. -BS

Dear BROCKLEYSSS, We are delighted that your experience with Bao Casino has been so smooth! We constantly work to provide our players with more games and payment methods to keep in the top of the industry ;) Thanks for pointing out what could be improved about our home page, we'll take that into account. Wish you the best of luck! Warm regards, BaoCasino Team

user avatar

Veni, vidi, vici (I came, I saw, I conquered and successfully got my super fast payout)

Registered in Bao casino today. Deposited 200$, after 4-5 hours had a balance 1000. Got my withdrawal to skrill after 1 hour.
Thank you to casino' team for excellent service!

Dear RIN, Thank you so much for your kind words about Bao Casino! We would like to congratulate you on your first cashout and wish you lots of winnings in the future! In turn, we'll do our best to keep promptly processing your cashouts and providing all the support you need ;) Warm regards, BaoCasino Team

user avatar
Usuário inativo
10/10

I did not believe it, but it is reality: Baocasino pay me the winnings in 24 hours!
I have never seen that. It is the first time!
For this and other things (so many games, chat, and so one…) I can recommend
this casino. Really.

Dear MIC50, Thank you for sharing your positive experience with us, we appreciate it! We try to keep our payments processes speedy and efficient all the time. We will keep doing our best to stand out from the rest! Warmest regards, BaoCasino Team

user avatar

LOVE you can deposit less than $10 Great for when you just want to have a play without draining your bank account.
Easy to navigate way around Casino and games.

So far I have nothing to dislike. The games are not the usual that I’m used but from what I have played they have been fun and rewarding. Hopefully I’ll continue to feel positive about this Casino

Dear MACKKYRA, Thank you for such a positive review of our casino. We are glad that the option of depositing less than $10 is useful to you. We are doing everything to ensure that each and every one of our players has a pleasant time playing here! Also, we appreciate you mentioning that the games you have tried out were fun and rewarding. We have a wide range of slots just so that every single player can find a game they will enjoy! Thank you for staying with us! Wish you more luck in the future! Best regards, Bao Casino

user avatar

Notícias do BaoCasino

Leia todas as notícias sobre o BaoCasino, fique ligado nas novidades e bônus exclusivos.

Sortudo jogador ganha prêmio de $93K no BaoCasino
Grande Vitória Sortudo jogador ganha prêmio de $93K no BaoCasino

O BaoCasino, um dos cassinos online listados por nós e que oferece centenas de caça-níqueis online, premiou um sortudo apostador no início de fevereiro deste ano. Um membro do site do cassino comemorou uma grande vitória no valor de mais de 93 mil dólares australianos. Nada mal começar 2020 assim, concorda?Saiba mais sobre a grande vitória no BaoCasinoÉ muito normal ficarmos curiosos quando uma grande vitória acontece e, por esse motivo, o BaoCasino forneceu alguns detalhes interessantes. O prêmio de 93,750 dólares australianos foi concedido pelo site do cassino a um jogador da Austrália, que apostou no caça-níquel 3 Witches, da Booming Games.Um sortudo apostador da Austrália ganhou mais de 93 mil dólares australianos ao jogar no caça-níquel 3 Witches do site do BaoCasino.Com certeza, esse jogador está com um sorriso de orelha a orelha por começar o ano de uma forma perfeita. Se você também gostaria de ter essa sorte, vale a pena acessar o site do cassino.  Será que é a sua vez de ganhar muito?Já imaginou se a sua aposta for a próxima grande vitória? Certamente, uma série de sonhos pode se tornar realidade. Um novo carro. As férias em um destino paradisíaco. Uma nova casa. Enfim, a lista de possibilidades é enorme!E, é como dizem por aí: quem não arrisca, não petisca! Então, se você ainda não é um membro do BaoCasino, mas gostaria de testar a sua sorte nele, agora é uma boa oportunidade de abrir uma conta no cassino.Além de ter inúmeros jogos que oferecem grande prêmios, o BaoCasino é um dos cassinos que tem o Certificado de Confiança do AskGamblers. Ou seja, o site é seguro e apresenta resultados aleatórios e justos.Teste a sua sorte no BaoCasino, um dos cassinos que tem o Certificado de Confiança do AskGamblers. Aliás, se você realizar registro no cassino pela primeira vez, poderá aproveitar o pacote de boas-vindas, distribuídos nos três primeiros depósitos. Assim, depois de efetuar cadastro no site do BaoCasino, siga as instruções abaixo:Clique em Depósito e faça o seu primeiro depósito para solicitar 100% até € 200 + 20 rodadas de bônus de boas-vindas;Efetue o segundo depósito e utilize o código SECOND para obter 50% até € 100 + 30 rodadas de bônus de 2° depósito;Por fim, no terceiro depósito, você pode usar o código THIRD para receber 50 rodadas grátis de bônus de 3° depósito no caça-níquel Lucky Money.Para aproveitar o pacote de boas-vindas, é necessário seguir algumas regras. No primeiro bônus, o jogador deve realizar um depósito de no mínimo € 15 e atingir o requisito de aposta de 40x. Já a segunda oferta exige € 20 de depósito mínimo e requisito de aposta de 30x. Finalmente, o terceiro bônus só pode ser usado mediante um depósito mínimo de € 25 e tem ainda um requisito de aposta de 15x.Lembre-se também de ler atentamente os termos e condições de uso do cassino e da promoção antes de apostar valendo dinheiro de verdade. Boa sorte!

Dois apostadores sortudos ganharam um superprêmio no BaoCasino
Grande Vitória Dois apostadores sortudos ganharam um superprêmio no BaoCasino

O BaoCasino acaba de divulgar detalhes do seu mais recente grande vencedor e, desta vez, não foi apenas um membro, foram dois! Dois jogadores do cassino on-line conseguiram grandes vitórias e, com as retiradas rápidas, provavelmente estão contando as suas vitórias enquanto estamos aqui falando!O BaoCasino ataca duas vezes!O cassino conta com centenas de caça-níqueis on-line e qualquer um deles pode dar sorte, mas dois de seus jogos deram muita sorte para dois jogadores do BaoCasino.Pagando muito bem, o cassino está emocionado em anunciar seus dois últimos vencedores, que levaram para casa uma quantia bem alta em dinheiro.Dois jogadores tiveram sorte jogando os caça-níqueis on-line no BaoCasino.O primeiro apostador sortudo, da Rússia, ganhou fantásticos US$ 23.364,90. E no auge da sua incrível sessão de jogo, o jogador ganhou US$ 15.120,00 em uma única rodada do caça-níquel Victorious.O jogador, ao comentar a sua vitória, disse: “Tive sorte e ganhei bastante no Bao. O suporte foi rápido e gentil, com verificação e respostas rápidas. O cassino também aumentou os meus limites de retirada para que eu pudesse pegar os meus ganhos mais rapidamente.” Muitas curtidas para o BaoCasino.Outro jogador sortudoEntão veio outro jogador exatamente no mesmo esquema.Só que dessa vez, o jogador sortudo, da Malásia, ganhou a também impressionante quantia de € 12.846,02. A sua melhor rodada foi no caça-níquel Reactoonz da Play’n GO com um único pagamento de € 8.158,50.E aí, quer experimentar?Gostaríamos de parabenizar os jogadores e o cassino por suas retiradas rápidas. Agora, se você quiser tentar a sua sorte, mas ainda não é membro, aproveite para se cadastrar hoje e solicitar o seu pacote de boas-vindas. Visite a nossa página de bônus do BaoCasino para obter mais informações. Você também encontrará os termos e condições completos do cassino. Aproveite.

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