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BaoCasino

Nossa classificação CasinoRank
1/10
CasinoRank
Classificação dos jogadores 73 Avaliações
Tempo de resposta às reclamações 11 Reclamações
1 dia média 11 Reclamações
O que gostamos
  • Sem limites de retirada em alguns métodos de pagamento
  • Vários métodos de retirada disponíveis
  • Design agradável para celular
O que não gostamos
  • Restrições para alguns países
  • Suporte via chat online indisponível em português
Aviso de afiliação

Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.


Detalhes de BaoCasino

Aqui você encontra todos os detalhes sobre esse cassino.

  • Geral
  • Pagamentos
  • Jogos
  • Jogo Responsável
  • Atendimento ao Cliente
Website
https://www.baocasino.com/pt
Estabelecido em
2019
Licenças
Curacao
Empresa
Programa de Afiliados
Idiomas
Inglês, Alemão, Português, Espanhol, Francês, Russo, Japonês, Finlandês
Tipo de Cassino
Jogo Instantâneo, Celular, Crypto Casino

O BaoCasino é um cassino online em que os membros podem desfrutar de jogos caça-níqueis, jogos de mesa, cripto jogos, além de cassino ao vivo. O cassino conta com vários fornecedores de jogos que incluem grandes nomes como: NetEnt, Play'n GO, Quickfire, Yggdrasil Gaming e Amatic. Além de português, o site tem suporte em vários idiomas (como inglês e espanhol) e pode ser acessado instantaneamente por meio de um navegador da web ou pelo cassino para celular. O BaoCasino é licenciado e regulado pelo governo de Curaçao. 

Países e territórios restritos

O cassino possui algumas restrições de países. A lista completa de países restritos/permitidos pode ser encontrada em “Mais detalhes do cassino”.

Jogos Online

Os jogadores que gostam de caça-níqueis de vídeo contam com uma grande variedade jogos e cada um deles pode ser facilmente identificado pelo seu software. Alguns dos mais famosos podem ser encontrados aqui, incluindo NetEnt, Play'n GO e Quickfire. Para facilitar a navegação, o mecanismo de busca permite filtrar os resultados por fornecedor ou jogos favoritos. Entre os títulos estão incluídos os caça-níqueis Starburst, Twin Spin, Dead or Alive, Vikings Go Berzerk e o Reactoonz

Há também, é claro, alguns jogos de mesa para jogadores que querem apostar em algo diferente. Existem vários jogos de blackjack e roleta, além de jogos de pôquer como o Casino Stud Poker e o Cassino Hold'em. 

Finalmente, quem gosta de apostar com cartas pode experimentar a seleção de jogos de vídeo pôquer disponível. É possível acessar jogos como Aces and Eights, Aces and Faces, Bonus Deuces Wild e Joker Poker. 

Cassino ao vivo

O BaoCasino também conta com um cassino ao vivo que inclui jogos em tempo real da Evolution Gaming. Os crupiês organizam os jogos ao vivo, 24 horas por dia, incluindo Blackjack, Roleta e Dragon Tiger. 

Jogos para celular

O site está disponível para ser acessado de qualquer lugar. Assim, os membros podem fazer login e jogar em seus dispositivos móveis, smartphones e tablets. Os jogadores não precisam se preocupar em fazer o download de um aplicativo. Para a sua experiência ser perfeita, os jogos já estão otimizados para navegador móvel.

Suporte

Os jogadores que precisam de ajuda e assistência podem utilizar o suporte via chat online do cassino, tanto pelo computador quanto por dispositivos móveis. O atendimento está disponível 24 horas por dia, 7 dias por semana. No entanto, esse recurso não é oferecido em português. Além disso, ainda é possível usar o formulário de contato online e enviar um e-mail para suporte adicional. 

Segurança e Imparcialidade

Quando se trata de segurança, o cassino usa um alto nível de criptografia SSL e métodos de firewall. Os dados confidenciais são sempre criptografados antes de serem transmitidos pela internet.

Eles também usam um gerador de números aleatórios para garantir aos jogadores a certeza de que os jogos disponíveis aqui são imparciais.  

StallCation

Reclamações

Leia as reclamações que outros jogadores deixaram sobre BaoCasino. Saiba mais sobre reclamações.

Mostrar todas as reclamações
Closed my account with €5,000 balance accusing me of 'money laundering'
Hello!

I have found out about this Casino a while ago and deposited a bit.

Then I won a nice amount in a Slot game. Casino asked me for a lot of documents which I all send them. They asked for:
- Front ID
-Back ID
- Proof of Address
- Photos of my Credit Card
- Selfie of me, my ID and a Note of paper with "Hi Bao"

I submitted ALL of these documents. Then they said they will check within 1 Hour. when i logged in again in the evening (20th of september, 18:58) I received the notice that my account is disabled. (see attached image) . Also chat wrote me: " Natalie, your account needs additional examination. Within this time your player account is closed per administration's decision."

I Submitted a complaint on Friday already but it was rejected from askgamblers team because I need to give them time to finish investigation. I totally understand this!

So I have waited until Wednesday (25th of September) then the chat told me:

"Earlier, we sent a letter to your email.
We want to inform you that your account in our casino was closed per administration's decision and the funds were confiscated. Our security system has discovered that you participated in fraudulent action (in particular, money laundering). According to the rules of our casino, we reserve the right not to process withdrawals in a case of fraudulent and illegal activities (including participation that would be in breach of the law in your local jurisdiction).
For more information refer to this link (section "Anti-Fraud Policy"): https://baocasino.com/terms-and-conditions"

Now I can not login and can not withdraw my money. I have no Idea what that means and I have just used my personal credit card to deposit and my Coinbase Account.

Please see all attachments of Chat and the notice of account closure.
staus Rejeitado
€5000
Declined withdraw - Submitted everything asked
So,

I used many Direx casinos this past week, and I had no real issues depositing/withdrawing, except on BaoCasino. Keep in mind I never use bonuses and I checked the box to not use any bonus.

I submitted the documents asked but then I declined my withdraw because I had to make a 75 more wager (3x the deposit for some reason) on a 1200 total deposit (500-350-350).

I did an extra 200 euro wager just to be sure, and then I declined again asked for more documents (selfies etc. even though all other Direx Casinos accepted me) and I submitted a new withdraw request which declined, and this time was about wagering an extra 1400 euro... I tried to find my history bets but I can't go back to all history, I only can see the last 100 of bets history or so (some slots), according to support this is because I have set a cooling off period, so that's ok. Support told me that I have wagered 2200 (photo attached), but anyway, now I'm stuck to have to play 1400 euro on a 1900 withdraw.

After some research and talking with the support, I found the term that specifies about the 3x wagering of the LAST deposit, which in my case, it was 350 euro (not 1200). And still it doesn't say that you will not get paid, I attach this term for your convenience.

So according to support, if you have made a 5k deposit, and you lost it on first bet, your next 200 euro deposit need to be wagered 50x (10k euro) to be able to make a withdraw, again, no a no-bonus deposit.

Well I'm ok if that is the case and I'll just wager the rest of 1400 and be done with this casino, but reading their term doesn't feel correct, and it doesn't even say that, and I feel like I have to wager 350x3 (1050 euro) which I did (2200 total wager, plus I think the 75EUR first request was to complete the wager on the 350 deposit).

I attach the e-mails saying the wager amounts needed to cover. No more deposits did after the first withdraw request.

I let you decide what is wrong/correct in this case :)
staus Rejeitado
Delays/Excuses For Withdrawal
I signed up recently on Bao and deposited close to $2500 via EcoPayz. I was lucky enough to win a good amount and requested a first cashout in line with their daily maximum cashout limits. This is when the problems began - my withdrawals have been returned to my account 3 times:

1. First, it was because they said I didn't verify my email, which I did, so I did it a second time and then manually.
2. Second, they said it was because I needed to do increments of $1000, which I did, but these were still rejected.
3. Third, they now claim they have technical issues with EcoPayz, but offer no timeframe for resolution or further information.

They said I could attempt a withdrawal via iDebit (which I can't use) or Visa refund but only offered two obscure banks in Canada where this is possible, neither of which I have an account at (and are located in other provinces). I have offered to be paid out via BTC, EcoPayz or Wire Transfer.

There may indeed be technical issues, but they have no shown any proof of this and no one from their team has provided me with anything more than generic "technical issue" messages, nor can they say when it will be fixed. It seems to be like an excuse, as they can easily contact their white label provider to arrange for another way to complete the payout.

Unfortunately, I must warn other players not to play here as it appears they have issues paying out (but no issues taking deposits), despite the fact that they promise ultra fast payouts and their recent reviews even say this.

Any help AskGamblers can provide would be greatly appreciated - thank you.
staus Resolvido
$8000

Estatísticas de Reclamações

Resolvido 6
Valor médio $ 1,748
Duração média da reclamação 45 dias
Resposta média 1 dia

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Avaliação do jogador
8.4/10 73 revisões

Principais avaliações de nossos jogadores

Works well and looks good. Easy and quick to join and I was playing in 20 minutes. This is a casino that inspires trust and supports lots of providers. Not all games work for all countries I think. Bonus asks too much to play it properly so seven out of ten is the best I can give them this month.

I don’t have any complaints so far, but if we’re listing negatives, I think their home page is a bit too crowded for me. There’s too much going on. That’s my only concern so far. -BS

Dear POLSKI92, We are happy to hear that you've been enjoying playing at BAO Casino. We thrive to inspire trust in every single of our players, your words mean a lot to us! Not all providers are available for every country, but that is why we have a lot of different providers to choose from to make sure that everyone has a huge variety of slots to play. We will also take into account your advice about the home page. Thank you for your trust! Good luck! Kindest regards, Bao Casino Team

user avatar

There is a good variety of slots. It looks good and works smoothly and easily. Even better than that are the people at Bao they r so lovely and helpful. Today I had a win at Bao I was so amazed when my winnings were in my bank account within half an hour of requesting the withdrawal. So amazing. Bao is all round great I think. I'd advise anyone to play at Bao

To low nö deposits bonus. The only thing I don't like much is that u don't get any bonus after 4 deposits. That is not so good. If u don't use our welcome bonus in those first 4 deposits u lose it. But that is the only negative I found.

Dear FHANTOM1986, Thank you for sharing your experience with us! We are so delighted to hear that you are happy with our interface and that you enjoyed talking to our support managers. They are always there to help you with any questions you might have. As for the things that didn't fill you with joy, we recommend you to always check our promotions tab by the link https://www.baocasino.com/promotions for new interesting offers. Wish you the best of luck! Warmest regards, Bao Casino Team

user avatar

I really like this casino. There is a good variety of slots. It looks good and works smoothly and easily. Even better than that are the people at Bao they r so lovely and helpful. Today I had a win at Bao I was so amazed when my winnings were in my bank account within half an hour of requesting the withdrawal. So amazing. Bao is all round great I think. I'd advise anyone to play at Bao.

The only thing I don't like much is that u don't get any bonus after 4 deposits. That is not so good. If u don't use our welcome bonus in those first 4 deposits u lose it. But that is the only negative I found.

Dear BABYL9, Thank you for your kind words about Bao Casino! We are so happy that your first withdrawal was smooth, and our support team is always ready to help you with any questions ;) As for the bonuses availability, we constantly update our promotions tab with tempting offers, so make sure to check the following link to keep up with the adventures of our Bao cat: https://www.baocasino.com/promotions Wishing you lots of luck, Bao Casino team

user avatar

I really like this casino. There is a good variety of slots. It looks good and works smoothly and easily. Even better than that are the people at Bao they r so lovely and helpful. Today I had a win at Bao I was so amazed when my winnings were in my bank account within half an hour of requesting the withdrawal. So amazing. Bao is all round great I think. I'd advise anyone to play at Bao.

Dear LUKASZPL, We appreciate your praise of Bao Casino! Your opinion means a lot to us and keeps us motivated to continue making our players happier ;) Congratulations on your winnings from the whole team, we do hope that you’ll keep playing and winning with us! Wishing you the best of luck, Bao Casino team

user avatar

I really like this casino. There is a good variety of slots. It looks good and works smoothly and easily. Even better than that are the people at Bao they r so lovely and helpful. Today I had a win at Bao I was so amazed when my winnings were in my bank account within half an hour of requesting the withdrawal. So amazing. Bao is all round great i think. I'd advise anyone to play at Bao.

The only thing i dont like much is that u dont get any bonus after 4 deposits. That is not so good. If u don't use our welcome bonus in those first 4 deposits u loose it. But that is the only negative I found.

Dear KYA66677, Thank you so much for these kind words about Bao Casino! We are happy that you appreciated our variety of slots, quick payouts, and helpful support team. Please, accept congratulations on your first winnings from the whole team of Bao Casino, we are sure those were not the last ones ;) As for the bonuses, we’d like to draw your attention to our quest, which rewards players with tempting bonuses and prizes when reaching certain levels. Also, do not hesitate to ask our lovely support agents: from time to time they’ll be able to offer you great loyalty bonuses! Wishing you lots of luck, Bao Casino team

user avatar

Oh forget about bonuses everybody for once! This is a well managed, well staffed casino that has yet to give me any trouble, just some big wins. Easy to navigate and easy to play. Great game selection and snappy cashouts.

Dear KSMITH, Thank you for honouring our hard work, we do aim to provide our players with the fastest cashouts, qualified customer support staff and huge selection of awesome slots! Wishing you even more winnings in the future, Bao Casino team

user avatar

Nice casino, casino with cool slots.
Friendly team, always tell you
I did not believe it, but it is reality: Baocasino pay me the winnings in 24 hours! 
I have never seen that. It is the first time!

I like to play here.
:D

Nice casino

casino with cool slots.

Friendly team, always tell you
I did not believe it, but it is reality: Baocasino pay me the winnings in 24 hours! 
I have never seen that. It is the first time!

I like to play here.
:D

Dear BELLA0601, We are happy that you’ve had such a positive experience with Bao Casino! We’ll make sure to keep up the good work and hope that you’ll stay with us for good ;) Wishing lots of luck from the whole team of Bao Casino!

user avatar
Usuário inativo
6/10

The layout & design on the site are amazing. Very up-to-date & amusing. The software works softly & fast as ever. I also love the cat mascot (as I'm a huge cat fan in real life, too)... They have my favourite slots and I even managed to turn my 300 euro deposit into a 1750+ euro withdrawal. Tbh, I only played one slot, my favourite, Netent's Divine Fortune ;) After a 2-3 days waiting time, I got my money to my bank account via Skrill Rapid Transfer. No hassle with this. The chat support was very quick, polite & helpful, all in the middle of the night.

The main reason I am only giving 6 stars; is that there is a rule in this casino that every deposit (no bonus money, but your own money), must be wagered 3 times (!) before you can request any withdrawal. To me, this is intolerable. Well as I mentioned, this time I was lucky, and actually managed to win & cash out a nice amount; but we all know that you can never count on that happening every time, as the odds are always on the house's side. I would somehow understand if the wagering requirement for your deposit (without bonus) was 1x (as it is in many casinos indeed); but 3x is just way too much for me. So I decided to close my account here. I am genuinely sad about this; because otherwise I really enjoyed the site. But if this wagering rule doesn't bother you, then yes I would recommend this site for anyone.

Dear ANNIKALE, We appreciate you taking the time to give such a detailed review of our online casino. Please, accept congratulations on your winnings from the whole team! We are happy that the verification and withdrawal processes went smoothly for you, that’s what we always aim for ;) The support team go out of their way to provide our beloved players with answers to all their questions, so thank you for praising their work. As for the x3 wagering requirement, every respectable online casino uses it just as a security measure to protect itself from fraud attempts. To our regret, it didn’t work for you, however, we have plenty of players who do not see it as an obstacle to enjoying their experience with us ;) Wishing you lots of luck, Bao Casino team

user avatar

The casino has a pretty fast registration process that is done in about a minute as you can enter your information later on whenever you want, but if you want to play Live Casino you will be redirected to the page immediately where you have to enter your info.

Really don't like having limits while having a bonus and it makes me feel uncomfortable being limited to bet maximum 1E on a single bet and kinda makes me feel like I am not having a freedom that's why I didn't want to claim the bonus hopefully it gets changed in the future plus on all of that x40 wagering while betting maximum 1EUR seems too much.

Dear DIMPLES, Thank you for sharing your opinion about Bao Casino with us! Concerning the maximum bet while wagering a deposit bonus, please, note that it is 5 EUR and equivalents. The bet is limited to 1 EUR only during wareging of free spins winnings. Moreover, we have bonuses that don’t even have a wager, e.g. for reaching some quest levels. Just keep playing and receive tempting offers and best prizes ;) Anyway, we do value feedback of our player’s and will do our best to improve the points you were unhappy about. Wishing you lots of luck! Warm regards, Bao Casino team

user avatar

This is one of the best new casino from direx group.
They offer many games providers.
Abd i like bgaming and isoftbet which is good payout all time i played..
Casino also have great design and fast browsing. 24 hr. Support and ready to help you within minute.

It is very hard to ask for no deposit bonus even after big lost and several deposits to.
And the bonus itself (also deposit bonus) has some game restrictions that wont let you play some games during bonus play.

Dear EKNTHW, We appreciate you taking time and giving us your opinion about Bao Casino, it truly means a lot to see our efforts show such positive results! We constantly strive to update our bonus offers and provide our players with interesting promotions every day. There are indeed some restrictions on the range of games you can play with a bonus, however, it is just a security measure to prevent bonus abuse, and once you wager the bonus you can play all available games. Thank you for the feedback, we’ll make sure to take everything into account in our work. Wishing you the best of luck, Bao Casino team

user avatar

Notícias do BaoCasino

Leia todas as notícias sobre o BaoCasino, fique ligado nas novidades e bônus exclusivos.

Sortudo jogador ganha prêmio de $93K no BaoCasino
Grande Vitória Sortudo jogador ganha prêmio de $93K no BaoCasino

O BaoCasino, um dos cassinos online listados por nós e que oferece centenas de caça-níqueis online, premiou um sortudo apostador no início de fevereiro deste ano. Um membro do site do cassino comemorou uma grande vitória no valor de mais de 93 mil dólares australianos. Nada mal começar 2020 assim, concorda?Saiba mais sobre a grande vitória no BaoCasinoÉ muito normal ficarmos curiosos quando uma grande vitória acontece e, por esse motivo, o BaoCasino forneceu alguns detalhes interessantes. O prêmio de 93,750 dólares australianos foi concedido pelo site do cassino a um jogador da Austrália, que apostou no caça-níquel 3 Witches, da Booming Games.Um sortudo apostador da Austrália ganhou mais de 93 mil dólares australianos ao jogar no caça-níquel 3 Witches do site do BaoCasino.Com certeza, esse jogador está com um sorriso de orelha a orelha por começar o ano de uma forma perfeita. Se você também gostaria de ter essa sorte, vale a pena acessar o site do cassino.  Será que é a sua vez de ganhar muito?Já imaginou se a sua aposta for a próxima grande vitória? Certamente, uma série de sonhos pode se tornar realidade. Um novo carro. As férias em um destino paradisíaco. Uma nova casa. Enfim, a lista de possibilidades é enorme!E, é como dizem por aí: quem não arrisca, não petisca! Então, se você ainda não é um membro do BaoCasino, mas gostaria de testar a sua sorte nele, agora é uma boa oportunidade de abrir uma conta no cassino.Além de ter inúmeros jogos que oferecem grande prêmios, o BaoCasino é um dos cassinos que tem o Certificado de Confiança do AskGamblers. Ou seja, o site é seguro e apresenta resultados aleatórios e justos.Teste a sua sorte no BaoCasino, um dos cassinos que tem o Certificado de Confiança do AskGamblers. Aliás, se você realizar registro no cassino pela primeira vez, poderá aproveitar o pacote de boas-vindas, distribuídos nos três primeiros depósitos. Assim, depois de efetuar cadastro no site do BaoCasino, siga as instruções abaixo:Clique em Depósito e faça o seu primeiro depósito para solicitar 100% até € 200 + 20 rodadas de bônus de boas-vindas;Efetue o segundo depósito e utilize o código SECOND para obter 50% até € 100 + 30 rodadas de bônus de 2° depósito;Por fim, no terceiro depósito, você pode usar o código THIRD para receber 50 rodadas grátis de bônus de 3° depósito no caça-níquel Lucky Money.Para aproveitar o pacote de boas-vindas, é necessário seguir algumas regras. No primeiro bônus, o jogador deve realizar um depósito de no mínimo € 15 e atingir o requisito de aposta de 40x. Já a segunda oferta exige € 20 de depósito mínimo e requisito de aposta de 30x. Finalmente, o terceiro bônus só pode ser usado mediante um depósito mínimo de € 25 e tem ainda um requisito de aposta de 15x.Lembre-se também de ler atentamente os termos e condições de uso do cassino e da promoção antes de apostar valendo dinheiro de verdade. Boa sorte!

Dois apostadores sortudos ganharam um superprêmio no BaoCasino
Grande Vitória Dois apostadores sortudos ganharam um superprêmio no BaoCasino

O BaoCasino acaba de divulgar detalhes do seu mais recente grande vencedor e, desta vez, não foi apenas um membro, foram dois! Dois jogadores do cassino on-line conseguiram grandes vitórias e, com as retiradas rápidas, provavelmente estão contando as suas vitórias enquanto estamos aqui falando!O BaoCasino ataca duas vezes!O cassino conta com centenas de caça-níqueis on-line e qualquer um deles pode dar sorte, mas dois de seus jogos deram muita sorte para dois jogadores do BaoCasino.Pagando muito bem, o cassino está emocionado em anunciar seus dois últimos vencedores, que levaram para casa uma quantia bem alta em dinheiro.Dois jogadores tiveram sorte jogando os caça-níqueis on-line no BaoCasino.O primeiro apostador sortudo, da Rússia, ganhou fantásticos US$ 23.364,90. E no auge da sua incrível sessão de jogo, o jogador ganhou US$ 15.120,00 em uma única rodada do caça-níquel Victorious.O jogador, ao comentar a sua vitória, disse: “Tive sorte e ganhei bastante no Bao. O suporte foi rápido e gentil, com verificação e respostas rápidas. O cassino também aumentou os meus limites de retirada para que eu pudesse pegar os meus ganhos mais rapidamente.” Muitas curtidas para o BaoCasino.Outro jogador sortudoEntão veio outro jogador exatamente no mesmo esquema.Só que dessa vez, o jogador sortudo, da Malásia, ganhou a também impressionante quantia de € 12.846,02. A sua melhor rodada foi no caça-níquel Reactoonz da Play’n GO com um único pagamento de € 8.158,50.E aí, quer experimentar?Gostaríamos de parabenizar os jogadores e o cassino por suas retiradas rápidas. Agora, se você quiser tentar a sua sorte, mas ainda não é membro, aproveite para se cadastrar hoje e solicitar o seu pacote de boas-vindas. Visite a nossa página de bônus do BaoCasino para obter mais informações. Você também encontrará os termos e condições completos do cassino. Aproveite.

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