22bet Casino

Fiz um saque de 50€ no dia 14/10/2024 no casino 22bet, e já faz hoje 7 dias e não recebi o meu dinheiro. Já troquei emails com o suport e já fiz toda a verificação de conta, já enviei o extrato bancário para confirmar, que não recebi o dinheiro e a resposta deles é que tenho que esperar, pois o pagamento já foi aprovado e feito da parte deles.

É realmente uma falta de seriedade e de responsabilidade para com os clientes, tendo em conta que eu tive o mesmo problema com eles no último saque que fiz, inclusive, fiz reclamação aqui também e demoraram quasen1 mês para me pagar.

Agora estou com o mesmo problema, por isso deixo aqui o meu pedido de ajuda na mediação deste caso.

Agradeço desde já

Atenciosamente

My name is < removed >

My 22bet id is : < sent to the casino >

I have deposited rs 500 through UPI on 26 December 2025 and they still don't added money in my account and. My payment query is still active. I don't know what to do. This guy are always telling me that they will add my money soon now I don't believe them because it's almost 1 month and no update from them and their Customer service is so bad. I hope askgamblers will help me. And I need a compensation from them for wasting my 1 month

Dear Askgambler team,

I recently started playing in 22 bet and amassed around 650000 inr by playing multi bets. Today i tried to withdraw money and it asked to send identity documents to security team.

So I have immediately sent Aadhar card and pan card as my identity documents.

99% of my deposit is done via icash and I rarely use crypto.

They asked me send the crypto deposit transactions along with the profile screenshot .

I have sent them details of my little binance transactions along with profile screenshot.

They keep on asking the same document again and again and I have sent them more than 6 times.

This is really frustrating and I have never heard if any casino is asking such documents.

Despite providing ALL requested KYC documents, my account verification is unnecessarily stalled with new, unreasonable requests to delay the process further.

I am attaching all the documents here for your reference.

Kindly assist me on this matter.

Regards,

Sujata

Dear AskGamblers,

I have deposited INR 4995/-through UPI to the payment details provided by the casino on 16/10/2025, but it hasn't yet been credited to the game account. Despite contacting casino customer service many times through their chat, call, and email issue has not been resolved. Getting the same copy-paste messages.

Bots are replying by using a Human name in chat. I have attached the conversations of chat.

Don't want to raise this issue in public, but I am helpless because the issue was not properly addressed by the customer service specialist of the casino.

Below are the details of the payment

UTR No.: 003588606965

Transaction Date: 16/10/2025 07:23 AM

Transaction Amount: 4995

UPI Method: UPI by Paykasam

Receiver Name: Lotus Events and Productions

The above details were provided at the time of deposit.

I have attached all the required documents.

Like my up-to-date bank statement (password to open us PRAM2502), UPI transaction slip, and payment history

@askgamblers, kindly verify and intervene, and resolve this issue.

Thanks n regards

Hello,

I am filing a complaint against 22Bet regarding an unpaid withdrawal of 15300 USDT or 13550EUR.

• Account email/ID: [email protected] / 1225988603

• Deposits made via BinancePay:

1. €100.07 - 117.57 USDT

2. €349.98 - 411.08 USDT

3. €349.98 - 411.08 USDT

4. €939.95 - 1104.04 USDT

5. €1,680.40 - 1973.18 USDT

6. €1,680.21 - 1973.18 USDT

7. €4,200.52 - 4932.94 USDT

All deposits were made directly via BinancePay, therefore there is no blockchain TXID. Instead, I provide the official BinancePay Order IDs and Merchant References, together with screenshots from my Binance account.

After building a balance, I requested a withdrawal of 13550EUR or 15300 USDT via TRON (TRC20). The withdrawal attempts were repeatedly rejected, and when I contacted support, he was told that I must first make a new deposit and place bets before they would release my funds.

This is an unfair and unacceptable condition. A withdrawal must not be tied to making additional deposits. I have already deposited significant amounts and provided all verification documents.

To support my complaint, I am attaching:

1. BinancePay deposit screenshots (Order ID + Merchant Ref).

2. Screenshots of rejected withdrawal attempts.

3. Chat transcripts with 22Bet support where they demand a new deposit before allowing withdrawal.

I kindly request AskGamblers to intervene and ensure that my rightful withdrawal of 13550EUR or 15300USDT is processed.

Thank you for your support.

Best regards,

Hello AskGamblers Team,

I am filing a complaint against 22Bet Casino regarding a withdrawal issue that has been unresolved for over a month.

- Account number: 1342781197

- Registered name: <removed>

- Email linked to the account: <removed>

- Withdrawal amount: 1000 EGP

- Withdrawal request date: 07/08/2025

On August 7, 2025, I submitted a withdrawal request of 1000 EGP. Since then, every time I contact support, I only receive the same reply: "Your request is under review." This has been going on for more than one month without any progress.

I even provided the casino with my official transaction statement, which clearly shows that no funds have been received. Despite this, I still receive the same repeated response with no proof of any actual payment.

This situation is unacceptable. As a customer, I have the right to receive my funds without unnecessary delay.

I kindly request that the casino provide the following:

1. A clear explanation for the delay.

2. Official proof of the transaction (Transaction ID or payment reference).

3. Immediate release of my withdrawal of 1000 EGP.

I am attaching evidence, including my transaction statement and screenshots of the casino’s responses.

Thank you for your assistance in resolving this case.

Hi,

I made deposits of 20,000 and 10,000 on 22bet.

It’s been more than 5 days, but the deposits haven’t been credited to my account.

I have tried contacting live support, but all they say is, “Your payment has been forwarded to our team for another review,” and it has been the same response for the last 5 days.

Please help me get the money back into my bank account instead of my casino account