Wazamba Casino - The casino doesn't close my account and are allowing me to deposit

Dear Wazamba Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear all,

This complaint has been reopened as per Wazamba Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

Dear Ed18362

Thank you for your patience.

We're deeply sorry for the inconvenience caused. Rest assured, we're taking immediate action and your request is being checked with priority we would get back to you as soon as we have any news from relevant department.

Best Regards
Wazamba Team

Well I’m patiently waiting nearly 2 weeks for your reply .
I’ve emailed you multiple times with not a single reply .
Sad the only way to see even something similar of a response on this site .
Thanks Askgamblers for bringing wazamba to the table !

Dear Ed18362

Kindly be informed that we had contacted you on email .

Best Regards
Wazamba Team

yes indeed you have . however i straight away replied . and now I'm waiting over 24 hours for a reply

Dear Wazamba Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear Ed18362

Thank you for your patience.

Kindly be informed that your refund is in processing and it should be with you very soon.

Best Regards
Wazamba Team