há 2 meses
I made a withdrawal request 5 days ago , the terms and conditions state 1 to 3 days for processing and my withdrawal is still under review , I have reached out to support agents numerous times all just saying there is a delay, support team was very unhelpful refused to state what was causing the delay or how long it would be before the withdrawal would be processed and ended the chat stating to email support what good is it chatting with support and being told them to email to ask the same question , bank transfers are now instant payments it should not take this long to process a withdrawal in this day and age and they are way past the time they state in their own terms and conditions
AskGamblers
há 2 meses
• Support Team
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
há 2 meses
Hi they have made the payment of €200 euro today so this complaint can be resolved , although please still be aware it was well outside kf the time frame stated on the terms and conditions
AskGamblers
há 2 meses
• Support Team
Dear @Jokerpoker13,
The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.
Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.
Thanks for cooperating with the AskGamblers Complaint Team.
Raio-X do Cassino Wazamba
Resolvido
55 / 62
Valor médio
$2,297
Duração média da reclamação
7 dias
Resposta média
2 dias
Screenshot