I put a request in to close my account with this casino last night as I am spending too much. I sent in an email request to close the account, I have done with many others and it was close straight away. Not one person had replied to my email and I have now ended up spending more than £500 today (when they should have had it closed!), I don't believe this is fair practice and want a refund! They have no problem sending me promotions everyday of the trying to get me to deposit and when I eventually do and then realise that I have spent enough and want to close it, they don't do as I ask! If I had an issue regarding depositing money they would be quick enough getting back!,, not good enough!
Informação da reclamação

Any update considering your complaint?
Never ever got back to my emails, found a chat link on the PC website which I used close account, then they offered me 60'credits to play and I ended up spending another 150! They should have closed it when I sent the email the first time around!
Cassino River Belle Reclamações
- 1 de 11 resolvida
- há 3 dias resposta méd.
- há 2 semanas vida útil méd. da reclamação
- 2,432 USD valor médio
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Não Resolvido
River Belle Casino - Confiscated winnings on dubious grounds
$170
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River Belle Casino - Confiscated winnings on dubious grounds
River Belle Casino confiscated a win (US$170) including my deposit by decision of the casino management. They did it applying paragraph: "5.8.3 In ...
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Não Resolvido
River Belle Casino - Winnings annulled as per 'management decision' with no further details given
$709
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River Belle Casino - Winnings annulled as per 'management decision' with no further details given
10.05.2018 in River Belle Casino I won $ 709. At their request I sent all the requested documents. I was not paid winnings. All the winnings were ...
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Não Resolvido
River Belle Casino - Unreasonable verification process followed by unjustified confiscation of winnings and account closure
kr10,017
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River Belle Casino - Unreasonable verification process followed by unjustified confiscation of winnings and account closure
I deposited SEK 2000 and received a bonus. Once the money was lost, I received a new bonus offer and deposited another SEK 2000. This money was also ...
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Não Resolvido
River Belle Casino - Error with free spin feature at Lost Vegas slot on a $45 bet per spin, support unable to help?!
Não Resolvido
River Belle Casino - Error with free spin feature at Lost Vegas slot on a $45 bet per spin, support unable to help?!
I was playing lost vegas on the 11th of october via my mobile at $45 per spin when i got the blackout feature which also awarded me the free spins. ...
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