River Belle Online Casino did not close my account when I asked!


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River Belle Casino




£ 500

Publicado el 17 de julio de 2014

I put a request in to close my account with this casino last night as I am spending too much. I sent in an email request to close the account, I have done with many others and it was close straight away. Not one person had replied to my email and I have now ended up spending more than £500 today (when they should have had it closed!), I don't believe this is fair practice and want a refund! They have no problem sending me promotions everyday of the trying to get me to deposit and when I eventually do and then realise that I have spent enough and want to close it, they don't do as I ask! If I had an issue regarding depositing money they would be quick enough getting back!,, not good enough!

Publicado el 4 de julio de 2014

Any update considering your complaint?

Publicado el 4 de julio de 2014

Never ever got back to my emails, found a chat link on the PC website which I used close account, then they offered me 60'credits to play and I ended up spending another 150! They should have closed it when I sent the email the first time around!

River Belle Casino Quejas

  • 1 de 11 Resuelta
  • 3 días Promedio de respuestas
  • 2 semanas Duración media de la queja
  • 2,432 USD Importe medio

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