QuickWin Casino - Wrong calculations, I need help

Dear QuickWin Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear AskGamblers team,

Thank you for reaching out.

Please be informed that we sent you an email. Looking forward for your reply!

Best regards,
QuickWin.com

Who did you send the emal to? I haven't received anything
I have checked all my folders and there are no emails from you.

Can you be more specific as to who you sent email to please.

Dear AskGamblers team,

Thank you for reaching out.

Please be informed that we sent you an email. Looking forward for your reply!

Best regards,
QuickWin.com

Is this some sort of joke???

Dear QuickWin Casino,

The AskGamblers Complaint Team strongly encourages you to post a public message containing a detailed explanation on the matter, including but not limited to clarifying all the relevant reasons that led to the occurrence of the issue and the actions taken by your management.

Please be notified that, should you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Dear Customer,

Thank you for your patience.

We would like to inform you that after a thorough review of your claim, we have to maintain our position that all the winnings were credited correctly. The evidence is attached to this message, where you can see an excerpt from the bet history, as well as the round information from the game itself. The round ID corresponds to the one provided by you previously.

Best regards,
QuickWin.com

Dear all,

Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that QuickWin Casino management acted in accordance with their Terms and Conditions.

Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.