QuickWin Casino - Not responding to requests

RESOLVIDA

Kimmy71

Joined this casino a couple weeks ago. Have deposited $150 total in 2 transactions. Won on Dec. 17th. $332.31. Put in for withdrawal. Heard nothing. Contacted support asking how to upload documents for verification when there’s just a message on the site under verification saying “At the moment, verification not required. Support said I’d be contacted by finance dept. Nothing for 3 days. Then withdrawal reversed. I put in for a withdrawal again. Contact support again. Same thing. I’ll have to wait for finance dept. So I email support (support@quickwin.com) and ask how to upload documents. They write back in German??? Still cannot upload verification documents, and I know I won’t be getting my payout without the verification.

Kimmy71

QuickWin Casino sent me an Etransfer today and paid out my winnings. My Complaint is RESOLVED. Super strange though….. I did not provide any verification. No license, address, utility bill. I won’t be spending any money there again though. Thank you for your help.

Kimmy71

Casino paid me my winnings today. Thank you,

AskGamblers

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

QuickWin Casino - Not responding to requests

Informação da reclamação

Cassino em disputa

Motivo

Valor

$ 332.31

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