PokerStars Casino - Frozen account and no response

Dear all,

Kindly be notified that this complaint is being reopened following the declared willingness on behalf of PokerStars Casino management to do everything within their power to resolve their outstanding AGCCS cases. The AskGamblers Complaint Team will gladly assist by giving any of these old cases an additional chance for a successful resolution.

AskGamblers Complaints Team has been provided by valid evidence on behalf management of PokerStars Casino where it is clearly displayed that player's behavior towards casino team was offensive and abusive. AskGamblers Complaints Team considers the behavior shown by the player incompatible with the minimum standards of decency and normal attitude. Such behavior is considered as a direct breach of the Terms & Conditions associated with AskGamblers Complaints Service.

AskGamblers Complaints Team maintains zero tolerance towards player trying to abuse our complaints service and not using it in a good faith, therefore we took the decision to reject this case either and moreover, to ban player from using our services in the future.