Marcar tudo como lido

Configurações

Notificações
Reclamações de cassino

Rs 2500 and 5000 Withdrawal pending at Parimatch


user_avatar badge
Por mtk541
há 3 meses
Greetings,
I am writing in regards to my withdrawal request of Rs. 5000 and Rs. 2500 on parimatch with these details:
Transaction 1:
Time of Withdrawal: 17:10PM 19th January 2026
Withdrawal Date: 19th January 2026, 17:54 PM
Amount of Withdrawal: 5000INR

Transaction 2:
Time of Withdrawal: 7:22AM IST 20th January 2026
Withdrawal Date: 20th January 2026, 9:56 AM
Amount of Withdrawal: Rs. 2500

Further, I have reached out to PariMatch support, including sharing my bank statement with the password, since then and it has been a month with no cognizable help from their side. I am attaching the email threads here as well for your reference. Please help me this is quite a lot of money and they have not provided any support at all. On the site, it reflects that it has been successful but it has not been credited. Please help me Dear AskGamblers team, it has been over a month and i believe that parimatch support is not helping at all.

Attached screenshots of the withdrawal window and the mail threads proving the lack of support on their end.
Cassino em disputa Parimatch Casino
Valor ₹7500

Discussão

User name

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name

Dear @mtk541,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear AskGamblers Team,
The payment was successful and it was found in the client's statement, which he himself provided, and the funds arrived.
User name loyalty-level-2
Dear Parimatch and askgamblers team,
Please note this attempt to delay the speedy resolution of the matter. I have already raised a ticket. The id for the ticket is #79384077. Yet, the PM support is replying with a guide to make a ticket.

Please look into the ticket on an urgent basis and release my funds forthwith. It has been over a month and it is really affecting me. I am attaching proof of the ticket (which has already been marked as resolved, even though no actual resolution has been achieved).

For your convenience, the details are
Time of Withdrawal: 7:22AM IST 20th January 2026
Withdrawal Date: 20th January 2026, 9:56 AM
Amount of Withdrawal: Rs. 2500
Support ticket: #79384077

Raio-X do Parimatch Casino

Resolvido 125 / 196
Valor médio $1,849
Duração média da reclamação 6 dias
Resposta média 2 dias

Parimatch Casino Reclamações

Veja todas as reclamações deste cassino
Missing UPI Deposits Not Credited to Betting Account or Refunded to Bank
I am submitting this complaint against Parimatch regarding two successful UPI deposits that have neither been credited to my casino/sportsbook balance nor returned to my bank account. Despite providing indisputable financial proof, the customer support team has failed to offer a proper resolution.On May 30, 2026, and June 3, 2026, I initiated two separate deposit transactions via UPI. Both transactions were successfully debited from my bank accounts, but my Parimatch account balance remains unchanged. Transaction Details:Transaction 1:Amount: ₹4,999.32 Date & Time: 30 May 2026, 12:44 AM Paid To: Qaafiz Tariq (UPI ID: jkbmerc00792859@jkb) UPI Reference No (RRN): 307056649621 Bank Account: Kotak Mahindra Bank (A/C ending in 3698) Evidence Attached: Please see the official bank statement file "WhatsApp Image 2026-06-04 at 06.31.21.jpeg" (showing the clear debit under line item #6) and the corresponding digital receipt. Transaction 2:Amount: ₹1,500.00 Date & Time: 03 Jun 2026, 2:44 am Paid To: Mr Manikandan (UPI ID: manikandan140@ptyes) UPI Transaction ID: 615489531152 Google Transaction ID: CICAgNiJiKioNw Bank Account: Saraswat Bank Evidence Attached: Please see the payment confirmation screenshot file "proof5000 and proof1500". The Issue:I have reached out to Parimatch customer support multiple times and shared my official bank statements showing that these funds successfully left my accounts. However, I continue to receive repetitive, automated, or unhelpful responses. It has been several days, and the casino has neither located my funds to credit them to my profile nor initiated a reverse payout to my bank accounts. Since the money has clearly been received by Parimatch's designated payment gateways, I request the AskGamblers team to intervene.Desired Resolution:I want Parimatch to either immediately credit the total missing amount of ₹6,499.32 to my betting account or issue a full refund back to my respective bank accounts.
Chart Pointer
91h Restantes
₹6,499
Withdrawal not credit even after passing of timeline

Hi Team,

I am writing to raise a complaint regarding two withdrawal transactions from my PariMatch account that are showing as successful/completed on the platform, but the funds have still not been credited to my bank account.


Below are the transaction details:


1. Withdrawal Amount: ₹3,000

Request Date & Time: 23 May 2026, 20:19

Withdrawal Completion Date: 24 May 2026, 10:45

Transfer Method: Bank Transfer

Bank Account: < account number removed >

2. Withdrawal Amount: ₹5,000

Request Date & Time: 24 May 2026, 17:43

Withdrawal Completion Date: 25 May 2026, 14:49

Transfer Method: Bank Transfer

Bank Account: < account number removed >


My account details are as follows:

Player ID: 605215262

< personal details removed >


Although both withdrawals are marked as successful in my transaction history, the requested withdrawal amounts of ₹3,000 and ₹5,000 have still not been received in my bank account.

I request you to kindly investigate this issue urgently and provide resolUtion. I have also raised ticket with them but both the tickets are still open without any resolution. The ticket no are as follows:


Ticket id - 103627652, this is for INR 3000

Ticket id - 104154921. This is for INR 5000


I request that you to reverse the amounts back to my PariMatch wallet immediately.

I have also attached the bank statement till date for confirmation, along with screenshots of the withdrawal transactions and account details for reference.

Kindly resolve this matter at the earliest.

Chart Pointer
90h Restantes
₹8,000