Hi,
I submitted a withdrawal of $5,612 and have waited the 5 business days but nothing went to my bank account. I tried their live chat, which was absolutely horrible trying so hard to give me the run around over and over again, and they told me that "due to missing banking details provider canceled the withdrawal back to your leovegas account" .. what does that even mean? The LeoVegas rep didn't know because they couldn't explain it to me; they told me the bank rejected my withdrawal. How is this possible when I withdrew $900 to the exact same bank account(I did not touch the bank account info since)???
I can't utilize interac because the email I signed up with is different than the email I have tied to my bank account. I told this to the rep and they completely ignored my concern and told me to "just submit a withdrawal via interac :)" ... like c'mon you're not even trying at this point.
I would greatly appreciate advice on what I should do in this situation. I really need this money in my bank account and I'm stressing out how they're giving me such a run around and I can't do anything about it. Sure I can try withdrawing to my bank account again but what's the point if the "bank keeps rejecting my withdrawal".
Appreciate any advice, thank you.
