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Cyber.bet Casino - Delaying withdrawal, processing time is up to 3 working days

RESOLVIDA

Informação da reclamação

Cassino em disputa

Cyber.bet Casino

Valor

€ 1000

L4ur17 Finlândia
Postado em 29 de novembro de 2022

Delaying my withdraw, Saying that processing time is up to 3 working days, now its has been 7 working days and support still saying "The withdrawal is with status "AWAITING" which means that as soon as possible will be processed." The first withdraw attempt was made over month ago, which declined because I haven't made deposit, after that second withdraw was declined because they wanted selfie with id and newspaper, sent that, took like week to processing and now the withdraw is taking all the time. Seems like casino only want me to play my money back to casino, because withdraw not even disappear on balance.

Postado em 1 de dezembro de 2022

Hi, L4UR17!
Can you share with us your cyber.bet account email, please?

AskGamblers
Postado em 1 de dezembro de 2022

Dear Cyber.bet Casino,

Kindly note that the player's registered username and email with your casino could be found within the notification email sent by our complaint system automatically. To avoid losing time, however, we have just sent these manually in a private message.

Please confirm you have received the requested data and keep in mind that in case you fail to respond within the given timeframe we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Postado em 2 de dezembro de 2022

Hello, Lauri!
According to our information from the payment department, your payment has been processed today.
Thank you for your patience.

L4ur17 Finlândia
Postado em 2 de dezembro de 2022

Dear Askgambler i can confirm, the withdraw has been processed

AskGamblers
Postado em 2 de dezembro de 2022

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Cyber.bet Casino Reclamações

  • 6 de 6 resolvida
  • há 1 dia resposta méd.
  • há 1 semana vida útil méd. da reclamação
  • 720 USD valor médio

Problema com Cyber.bet Casino?