Cyber.bet Casino - Problem with casino Cyber.bet and my 180 EUR withdrawal

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Informação da reclamação

Cassino em disputa

Cyber.bet Casino

Valor

€ 180

Postado em 27 de fevereiro de 2024

Hallo. I have problems with the casino Cyberbet.com

username: <email address removed>

I registered and verified my account at that casino more than a year ago.

I deposited several times and also made withdrawals several times and there was no problem. Until now..several days ago I made a deposit and won in the casino and I made a withdrawal of 180 euros.

After 3 days they declined my payment and ask my selfi with ID and my account at their casino. I sent them everything they asked me for, and since then I have had no response from them even I sent a dozen emails and asked the same on live chat.

They absolutely ignore me.

I hope you will be able to help me. If you need anything else from me, just ask.

Thank you in advance.

Postado em 28 de fevereiro de 2024

Just to let you know, there is still no response from cyberbet casino.
But I will continue to make complains every gambling regulatore body in the world. I am fair player and justice must be done.

Postado em 28 de fevereiro de 2024

Thay again ask for my selfie with id and my account on casino. Again, i send them..on this way thay can going on forever.. is there any sense?

Postado em 28 de fevereiro de 2024

Again they do not respond to me on live chat

Postado em 29 de fevereiro de 2024

Again the same..they asked for my selfi with id and page account on casino ..i send them again and again..please AskGamblers, could you help me?

AskGamblers
Postado em 29 de fevereiro de 2024

Dear Cyber.bet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Postado em 2 de março de 2024

Also, I send them video, my holding id card and open page account and show them date and time on page .
They continue to ignore me on live chat.

Postado em 3 de março de 2024

Thay ask again for photo with my profile account..i send them again, of course...and now waiting again..

Postado em 4 de março de 2024

Again thay checking my documents, and again i have to wait 5 days..how is that possible? I send them several selfi even video and still nothing just waiting. Anyway thank you Ask Gamblers for everthing , its time to make complains to gambling regulatore body.

Postado em 5 de março de 2024

Still I have no response from casino.

Postado em 7 de março de 2024

AskGamblers, I want to inform you i make official complains to gamling regulatore body.

Cyber.bet Casino Reclamações

  • 9 de 15 resolvida
  • há 1 dia resposta méd.
  • há 1 semana vida útil méd. da reclamação
  • 1,031 USD valor médio

Problema com Cyber.bet Casino?